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nhinkle http://www.gravatar.com/avatar/356ab8ced7308b62b522cb7da345bfb4?s=16&d=identicon&r=PGnhinkle nhinkle asked: Somebody goes absolutely nuts after you delete their offensive post and suspend them. I'm talking death threats and every bad word in the book. What do you do?

Oliver Salzburg http://www.gravatar.com/avatar/ec198cb6fc38d98bb88dd390e0bed8e3?s=16&d=identicon&r=PGOliver Salzburg Oliver Salzburg answered: Assuming I made the right descicion, I'll try to explain to the user why I feel that he is in the wrong. If he refuses to understand, I'll ignore him. Engaging someone who is in such an anrgy state has rarely proven successful for me.

DragonLord http://www.gravatar.com/avatar/27f497f619785fb64129b9472c101a5a?s=16&d=identicon&r=PGDragonLord DragonLord answered: I'll just delete the user. I personally prefer a relatively heavy-handed approach to moderator. This can quickly get rid of the bad stuff here, but we need to be careful not to scare away the newbies doing that.

KronoS http://www.gravatar.com/avatar/4d19fd706ffd7042d3b1749ff4fa9ae9?s=16&d=identicon&r=PGKronoS KronoS answered: Alert the fellow mods, and possibly even staff if it gets absolutely brutal. However I've notice that simply ignoring such individuals is the best thing to do.

nhinkle http://www.gravatar.com/avatar/356ab8ced7308b62b522cb7da345bfb4?s=16&d=identicon&r=PG nhinkle asked: Somebody goes absolutely nuts after you delete their offensive post and suspend them. I'm talking death threats and every bad word in the book. What do you do?

Oliver Salzburg http://www.gravatar.com/avatar/ec198cb6fc38d98bb88dd390e0bed8e3?s=16&d=identicon&r=PG Oliver Salzburg answered: Assuming I made the right descicion, I'll try to explain to the user why I feel that he is in the wrong. If he refuses to understand, I'll ignore him. Engaging someone who is in such an anrgy state has rarely proven successful for me.

DragonLord http://www.gravatar.com/avatar/27f497f619785fb64129b9472c101a5a?s=16&d=identicon&r=PG DragonLord answered: I'll just delete the user. I personally prefer a relatively heavy-handed approach to moderator. This can quickly get rid of the bad stuff here, but we need to be careful not to scare away the newbies doing that.

KronoS http://www.gravatar.com/avatar/4d19fd706ffd7042d3b1749ff4fa9ae9?s=16&d=identicon&r=PG KronoS answered: Alert the fellow mods, and possibly even staff if it gets absolutely brutal. However I've notice that simply ignoring such individuals is the best thing to do.

nhinkle nhinkle asked: Somebody goes absolutely nuts after you delete their offensive post and suspend them. I'm talking death threats and every bad word in the book. What do you do?

Oliver Salzburg Oliver Salzburg answered: Assuming I made the right descicion, I'll try to explain to the user why I feel that he is in the wrong. If he refuses to understand, I'll ignore him. Engaging someone who is in such an anrgy state has rarely proven successful for me.

DragonLord DragonLord answered: I'll just delete the user. I personally prefer a relatively heavy-handed approach to moderator. This can quickly get rid of the bad stuff here, but we need to be careful not to scare away the newbies doing that.

  • Sathya Sathya asked: You'll delete a high rep user too?

    DragonLord DragonLord responded: For higher-rep users, the first thing to do is extend the suspension, perhaps to at least 30-60 days, and send e-mail messages giving a stern warning. I would not want to delete a high-rep contributor's account, but

    Ivo Flipse Ivo Flipse asked: Do you feel the current style of moderation is perhaps too lenient? :)

    DragonLord DragonLord responded: Not necessarily, but if a user's conduct is unacceptable, I'll go right ahead and delete the user if this is a low-rep user.

KronoS KronoS answered: Alert the fellow mods, and possibly even staff if it gets absolutely brutal. However I've notice that simply ignoring such individuals is the best thing to do.

  • jrg jrg remarked: You don't always have that option though. (Ignoring an individual)

    KronoS KronoS responded: I understand, but I've noticed that 90% of the time that's the best thing to do, as long as they are not hurting the site or other individuals.

    Ivo Flipse Ivo Flipse added: In my experience I try to reason with a user, if that fails, ask someone else to try it (if required) and else, well you shouldn't really argue with a moderator :P

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Tim Stone
Tim Stone
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nhinkle http://www.gravatar.com/avatar/356ab8ced7308b62b522cb7da345bfb4?s=16&d=identicon&r=PG nhinkle asked: Somebody goes absolutely nuts after you delete their offensive post and suspend them. I'm talking death threats and every bad word in the book. What do you do?

Oliver Salzburg http://www.gravatar.com/avatar/ec198cb6fc38d98bb88dd390e0bed8e3?s=16&d=identicon&r=PG Oliver Salzburg answered: Assuming I made the right descicion, I'll try to explain to the user why I feel that he is in the wrong. If he refuses to understand, I'll ignore him. Engaging someone who is in such an anrgy state has rarely proven successful for me.

DragonLord http://www.gravatar.com/avatar/27f497f619785fb64129b9472c101a5a?s=16&d=identicon&r=PG DragonLord answered: I'll just delete the user. I personally prefer a relatively heavy-handed approach to moderator. This can quickly get rid of the bad stuff here, but we need to be careful not to scare away the newbies doing that.

KronoS http://www.gravatar.com/avatar/4d19fd706ffd7042d3b1749ff4fa9ae9?s=16&d=identicon&r=PG KronoS answered: Alert the fellow mods, and possibly even staff if it gets absolutely brutal. However I've notice that simply ignoring such individuals is the best thing to do.