I come looking for some guidance on how to best help a user in a couple of ways.
They have come asking a question, which is a follow on from this question on Superuser about a specific problem. But in answering there question I've actually found out they need some general help with an over-all set-up.
What's the best way for me to help the user clean up the question to reflect the fact they need help with (what sounds like) a full set-up? (and the best Stack site to move it too)
What's the general guidance of the community for helping people with situations like this where there is likely to be protracted discussion?