- computer hardware,
- computer software, or
- personal and home computer networking
and it is not about
- programming and software development,
- video games or consoles,
- websites or web services like Facebook, Twitter, and WordPress,
- electronic devices, media players, cell phones or smart phones, except insofar as they interface with your computer,
- issues specific to corporate IT support and networks,
- asking for a product, service or learning material recommendation,
Additionally, it does not fall into the list of questions to avoid asking:
It is a practical, answerable question based on an actual problem. It is not chatty or open-ended. It is reasonably scoped. It is not a request for discussion. It is not a subjective question.
If questions with simple answers that can be found simply by Googling "traceroute" are not welcome on the site, then this should be made clear on the on-topic or off-topic pages. As it is, it is incorrect and unhelpful to new users to close a question like this one.
I did a bit of research before posting, and it is not clear to me what the correct course of action is here. There are posts on other sites about this, but I couldn't find anything directly addressing this for SU.
I suppose my ultimate question is: why was this question closed? which by its asking, obviously implies that the already provided answer (it is off-topic) is incorrect.
I've tagged this for support and discussion because I am concerned that this specific problem addresses a larger problem with SU and perhaps SE as a whole, and I want feedback both from moderators and from the community about how it should be addressed.