This is a personal anecdote. It may help the community reflect on how it can better serve its audience. I previously asked this question, "Does a 9th Generation X1 Carbon support more than 2 TB of storage (X1C9)?" This was closed by one of the moderators.
When I read that something isn't "supported" in an official document, I feel it should be on topic here to question that. It can mean (a) Lenovo does not sell/test a drive above that capacity, or (b) that the hardware itself can not handle a drive above that capacity, (c) that you must void the warranty by flashing or hacking the device to exceed that limit.
- In the case of (b) that happens ALL THE TIME with hardware manufactures, simply because "support" means they have to accept warranty claims. For example, almost no laptops "support" being charged with any USB-3 adapters except the ones they ship with.
- In the case of (c) that happens ALL THE TIME with older Lenovos. For example, they implemented a hardware-whitelist on the PCI-Express slot (we have questions on that whitelist on this site).
As it applies to this question, I have some reason to speculate the reason may be that no 4TB single-sided drives exist. But to have someone tell me even that drive only handles single-sided NVME in an answer would have at least guided my purchasing decision by excluding the drive I purchased. Put another way, I was told by the mod,
Only Lenovo can answer ["Does a 9th Generation X1 Carbon support more than 2 TB of storage (X1C9)?"]
This is untrue given that,
- The X1 Carbon 9th Generation only supports a single-sided NVME drive. (In fact, after seeing the problem and searching it turns out there are others on the internet that have discovered this the hard way. Certainly a community of "power users" may know this.)
- There are no single-sided 4 TB NVME drives (going to assume that until someone tells me otherwise)
And both of those questions seem like they'd be on topic here.
I just wish this community would do something for me, but every time I ask question which I need help from the community on though in good form and on-topic it's closed prematurely by a moderator. This is not a welcoming experience.
Whether you've come to ask questions, or to generously share what you know, remember that we’re all here to learn, together. Be welcoming and patient, especially with those who may not know everything you do.