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Questions like: When Abode Reader plugin attempts to open web documents in IE8, sometimes a blank dialog box appears and the document fails to open.

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  • Don't we already have questions like his, so why would they not be on-topic?
    – Ivo Flipse
    May 12, 2011 at 16:45
  • @Ivo, just checking. I didn't see any this specific. May 12, 2011 at 16:49
  • Well your success with such questions will highly depend on how much information you supply and follow up when additional information is needed, but I don't see why these would be off-topic
    – Ivo Flipse
    May 12, 2011 at 17:38

2 Answers 2

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Possibly, but only with more popular programs that have some chance of getting answered. (e.g. Microsoft Word, Excel, Adobe Reader..)

If it's a really obscure or less common program, I would refer people to the vendor-specific support sites.

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As long as Super User isn't bombarded to a {insert program here} bug tracker and if the questions aren't too trivial, I'd say they're on-topic...

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