A few days ago I asked a question about resetting a WD Elements drive back to its factory format:

How do I reset a WD Elements external hard drive to factory format?

By now it did not receive any comments or answers and has also been downvoted. Is there some sort of information missing that I need to provide for people to understand the problem better? If so, what is is? Or is there some other problem with my question?

1 Answer 1


The question looks fine to me. But it's a topic not many people will have knowledge about.

  • Thanks! So do you think there is a better place to ask this?
    – Chris
    Commented Apr 7, 2014 at 10:07
  • 2
    @Chris Probably not. You could contact WD support and ask them about this or post on the WD support forums (if those exist). If you find a solution somewhere else, be sure to answer your own question ;) Commented Apr 7, 2014 at 10:09

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