I've been to so many forums on computers over the years an one thing always stands out.
The Lack of information.
Take this recent question for example: https://superuser.com/questions/750311/how-can-i-decrease-the-boot-time-in-my-laptop
The person is obviously not a computer enthusiast so did not include basic info about the computer. It would have been lovely if there was a picture or even a iPhone video of the system booting up.
Usually there is two paths leading to a solution: