9

When will Super User be accessible again?

Super User is not accessible right now. The other three sites work (Server Fault, Stack Overflow and Meta Stack Overflow). Browser error message:

The connection was reset

The connection to the server was reset while the page was loading.

Traceroutes are listed below. Times are UTC+2.


Super User:

2010-04-09T15:04:31.48 C:\> tracert www.superuser.com

Tracing route to superuser.com [69.59.196.219]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  FWT [192.168.1.1]
  2   179 ms   149 ms   159 ms  10.66.37.66
  3   144 ms   160 ms   159 ms  10.66.37.65
  4     *        *        *     Request timed out.
  5   303 ms   348 ms   358 ms  10.66.9.5
  6   290 ms   329 ms   339 ms  10.66.11.2
  7   277 ms   329 ms   319 ms  te7-8.ccr01.sto01.atlas.cogentco.com [149.6.168.9]
  8   292 ms   359 ms   339 ms  te0-2-0-3.ccr22.ham01.atlas.cogentco.com [130.117.48.157]
  9   298 ms   359 ms   377 ms  te3-2.ccr02.ams03.atlas.cogentco.com [130.117.50.33]
 10   388 ms   448 ms   457 ms  te3-2.ccr02.ymq02.atlas.cogentco.com [130.117.0.69]
 11   421 ms   468 ms   457 ms  te9-1.ccr01.ord01.atlas.cogentco.com [154.54.30.238]
 12   413 ms   477 ms   469 ms  te0-4-0-0.ccr21.mci01.atlas.cogentco.com [154.54.6.158]
 13   434 ms   488 ms   478 ms  te4-4.mpd02.den01.atlas.cogentco.com [154.54.7.130]
 14   467 ms   498 ms   500 ms  te7-3.ccr01.smf01.atlas.cogentco.com [154.54.3.14]
 15   483 ms   517 ms   518 ms  te4-1.ccr01.pdx01.atlas.cogentco.com [66.28.4.94]
 16   463 ms   508 ms   528 ms  38.104.104.98
 17   465 ms   528 ms   518 ms  PTLDORPBCR01.lsnetworks.net [216.110.192.209]
 18   487 ms   538 ms   530 ms  vl16-eugnor53cr01.lsnetworks.net [216.110.192.190]
 19   480 ms   528 ms   518 ms  206-192-226-18.lsnetworks.net [206.192.226.18]
 20   467 ms   538 ms   519 ms  ge-0-0-0-cvo-core2.peak.org [69.59.218.197]
 21   467 ms   517 ms   519 ms  vlan5-cvo-colo2.peak.org [69.59.218.226]
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

Stack Overflow:

2010-04-09T15:08:34.12 C:\> tracert www.stackoverflow.com

Tracing route to stackoverflow.com [69.59.196.211]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  FWT [192.168.1.1]
  2   368 ms   338 ms   330 ms  10.66.37.66
  3   387 ms   357 ms   358 ms  10.66.37.65
  4     *        *        *     Request timed out.
  5  1462 ms   349 ms   357 ms  10.66.9.5
  6   275 ms   350 ms   327 ms  10.66.11.2
  7   286 ms   328 ms   329 ms  te7-8.ccr01.sto01.atlas.cogentco.com [149.6.168.9]
  8   287 ms   338 ms   350 ms  te0-1-0-2.ccr22.ham01.atlas.cogentco.com [130.117.51.193]
  9   317 ms   349 ms   368 ms  te3-2.ccr02.ams03.atlas.cogentco.com [130.117.50.33]
 10   396 ms   439 ms   447 ms  te4-2.ccr02.ymq02.atlas.cogentco.com [154.54.0.74]
 11   405 ms   457 ms   467 ms  te8-7.ccr01.ord01.atlas.cogentco.com [154.54.28.1]
 12   413 ms   468 ms   468 ms  te0-0-0-3.ccr21.mci01.atlas.cogentco.com [154.54.2.217]
 13   740 ms   277 ms   408 ms  te4-4.mpd02.den01.atlas.cogentco.com [154.54.7.130]
 14   276 ms   299 ms   298 ms  te7-3.ccr01.smf01.atlas.cogentco.com [154.54.3.14]
 15   290 ms   296 ms   499 ms  te4-1.ccr01.pdx01.atlas.cogentco.com [66.28.4.94]
 16   336 ms   338 ms   340 ms  38.104.104.98
 17   473 ms   516 ms   539 ms  vl-12-PTLDORPBCR01.lsnetworks.net [216.110.192.21]
 18   477 ms   537 ms   549 ms  vl16-eugnor53cr01.lsnetworks.net [216.110.192.190]
 19   478 ms   527 ms   518 ms  206-192-226-18.lsnetworks.net [206.192.226.18]
 20   476 ms   518 ms   539 ms  ge-0-0-0-cvo-core2.peak.org [69.59.218.197]
 21   475 ms   529 ms   537 ms  vlan5-cvo-colo2.peak.org [69.59.218.226]
 22   485 ms   528 ms   549 ms  stackoverflow.com [69.59.196.211]

Trace complete.
  • 2
    I'm waiting for answers for my question :(( – hvtuananh Apr 9 '10 at 13:22
  • 2
    Bigger question is, what happens if we migrate a question to SU during the downtime? :-) – Gnoupi Apr 9 '10 at 13:29
  • 1
    That one stackoverflow.com/questions/2607780/… could do, it would get closed on SU anyway :-] – Gnoupi Apr 9 '10 at 13:33
3

Yes, there is a minor server problem -- we're having the datacenter reboot that server now.

Long story, but a reboot should fix it.

  • 4
    It's Friday, perfect time for a long story! – Gnoupi Apr 9 '10 at 13:53
  • A minor server problem with a major service impact. Good to have SU back up! – pilcrow Apr 9 '10 at 14:18
  • we have spent weeks on this and think it is a bug in Windows Server 2008 R2's networking stack. We have to call MSFT support. – Jeff Atwood Apr 9 '10 at 14:27
  • 3
    @Jeff: Sounds like material for a codinghorror post... hint hint :) – retracile Apr 9 '10 at 14:31

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