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Questions tagged [support]

A request for assistance from community, moderators, or staff with one of the site's features

2
votes
2answers
112 views

Why close a straightforward question about master and slave drives?

This is regarding a question about master and slave drives. By the time Gareth completed an edit, the question was rather straightforward. Being familiar with the technology, I found the question ...
2
votes
2answers
51 views

Guidelines to request information?

Is there a place to review guidelines and rules for asking questions within this app? Aside from being respectful and courteous of course.
2
votes
2answers
102 views

Should I downvote a question because I think it is beckoning trouble?

Question 1: On Superuser, someone had asked how to disable his/her page file in order to free more disk space! Naturally, I (and any technically aware person) know that this is very unwise. A computer ...
0
votes
0answers
51 views

Always display vote split

Since I made it to 1k reputation (yay!), I can now see the vote split by clicking on the current vote status of a question or answer. Is there any way so that I can always see these when I am logged ...
1
vote
2answers
82 views

Why am I penalized for someone removing his own answer?

My reputation log indicates that I have received a -1 because LPChip has removed his own answer in "How do I extract an archive embedded inside a video when WinRAR can't detect it?" Okay, I can ...
2
votes
1answer
54 views

Why aren't backticks working in comments to get a fixed-width font?

I just posted a comment (see identical problem in the comment below) that contained the text \\?\ in backticks (two backslashes, a question mark, then another backslash.) As you can see here, the ...
2
votes
1answer
139 views

Is it possible to find all my questions which have answers from specific user?

Is it possible to find all my questions which have answers from specific user? I would like to see if I forgot to accept some of his answers.
4
votes
1answer
63 views

What should I do about a low quality answer that's helpful?

I got an answer on one of my questions that helped me a lot. However, the answer is incomplete and would fit better as a comment. Although it was very helpful to figure out where the problem was ...
2
votes
2answers
59 views

Am told I cannot create tag - I am not trying to create a tag

Trying to change my question https://superuser.com/questions/1161441/chrome-switches-tab-unexpectedly-with-a-noise to OS: Mac OSX 10.12.2 Browser: Chrome 55.0.2883.95 (64-bit) I am in one ...
16
votes
4answers
368 views

How to choose a community?

There are some communities with intersecting subjects with superuser.com. For example I could ask this question about volume control in linux at unix community, or this about hotkeys at software ...
5
votes
1answer
96 views

Apparent sock puppet asking repetitive questions

For a bit of background, this is basically a repeat of an incident on Stack Overflow with a related Meta question: https://meta.stackoverflow.com/questions/319065/repeated-questions-from-the-same-op-...
4
votes
2answers
43 views

Can I award a bounty before 7 days has elapsed?

The help page for bounties says: The bounty period lasts 7 days. Bounties must have a minimum duration of at least 1 day. Does this mean I can manually award a bounty after 24 hours have elapsed?
21
votes
1answer
237 views

Why does the Community user mark questions as duplicates?

I recently came across this question which has been marked as a duplicate. What's strange is that this question has been marked as a duplicate by the Community user: How can Community mark a question ...
7
votes
2answers
88 views

Question about computer software with 37 up-votes closed after six years?

Concerning question Can I create a new session in another tab or window in Google Chrome? This is surprising to me for multiple reasons. It's not off-topic, but it was closed It was deleted OK, let'...
2
votes
2answers
53 views

Flag was declined but the question was deleted all the same

I flagged this question about DD-WRT SysLog timestamps for moderation intervention as a cross-posted question. But the flag was declined by a moderator. Then the question was deleted "for reasons of ...
5
votes
1answer
57 views

How can I move/remove my post? [duplicate]

I have a question about my Super User post: How to use MCMC.qpcr package in R without PCR efficiency data? Somebody commented that I posted question in wrong site. How can I remove/move my question?
3
votes
1answer
41 views

How can I customize which tags I see in my Super User news feed?

I am new to Super User and not familiar with all questions. Is it possible to follow specific topics/tags so that I can see only them in my questions/newsfeed?
5
votes
1answer
59 views

Are questions about interfacing with printers on topic?

According to the current consensus on Meta, questions about printers are on topic, even questions concerning the hardware. Also, according to the help, it is OK to ask question concerning smartphones "...
5
votes
1answer
55 views

Is Skype on-topic here?

I wanted to know if a question about Skype or related software would be considered on-topic. If not, what applications are?
3
votes
1answer
64 views

Why permission of “ASK QUESTION” went away again?

I'm facing interesting issue. On StackOverflow, I have been actively get help + help others, but on SuperUser, I am almost banned permanently.. due to my incorrect first steps while joining SU, I've ...
4
votes
1answer
96 views

Why was my network synchronization question closed as offtopic?

I have a question about my Super User post: Real-Time Sync Utility My question got recently closed as off-topic. While my actual question (what I wanted to know) was on topic in the first place, I ...
-2
votes
1answer
62 views

Can I ask questions in another language on Super User? [duplicate]

I'm new to Super User. I'm reading rules but there is one big question in my mind: can a user ask a question in another language like French or Spanish?
5
votes
1answer
67 views

What is the best way to answer a question that violates software license terms?

I just came across a question titled "UEFI Interactive Shell comes up when trying to run OSX in Virtualbox." As you can see, I responded to it with, "I am guessing the host operating system is not OSX?...
1
vote
1answer
65 views

How do you lose -5 rep?

Not that this really matters to me, but the reason isn't obvious, so I'm curious. In the "Achievements" tool in the page header it shows -5 for yesterday on a 10 month old answer. Viewing my profile ...
5
votes
0answers
76 views

What did I do wrong in asking my question?

I asked the following question: How can I "move" Windows Media Player from my Windows 7 laptop to my Windows 8.1 laptop? I looked at the help centre, and I had thought that this question ...
2
votes
1answer
63 views

Why have the review audits not been fixed? [duplicate]

I try to volunteer some of my time to help out SuperUser SE and our community, but the review audits that wouldn't pass an audit themselves are still in the system. For example, I just stumbled into ...
10
votes
1answer
172 views

“This looks like spam”

I have a complex issue. It is a rare issue and has been plaguing me for several years. Therefore, it needs explaining. Therefore, it's long - 7237 characters produced over two hours of constant ...
4
votes
1answer
61 views

Elusive Vox Populi Badge [duplicate]

When I try to vote a question/answer up right now I get the standard "Daily vote limit reached. Vote again in 9 hours." message. How is it possible to get the Vox Populi badge for casting 40 votes ...
1
vote
1answer
42 views

Why doesn't a question with score of 5 show up in Top Questions in my network profile?

I've asked this question and it has a score of 5 (it's my only question with score of 5 or more on the Stack Exchange). But in my network profile, there is a part called "Top Questions" where it says ...
-3
votes
2answers
85 views

Can I get notified when my comment is deleted

Two days ago I replied to a comment (under my own question, which happened to be closed later). To my surprise my last comment was seemingly deleted by an admin. The comment was acceptable, as I ...
-7
votes
2answers
81 views

Why is my question being downvoted and marked as “off-topic”?

https://superuser.com/questions/1127730/what-is-a-list-of-all-the-interfaces-that-can-be-used-to-transfer-data-directly/1127747?noredirect=1#comment1614652_1127747 As far as I can tell, it's a ...
-2
votes
1answer
49 views

where is my Stack Exchange inbox

I want to delete my account on superuser.com. I received a mail from do-not-reply@stackexchange.com saying: ... We recently received your request to delete your Super User profile. A self-deletion ...
7
votes
1answer
116 views

Windows question closed as duplicate of Linux

How to reorder the files of a FAT32 file system? This question was closed as duplicate; however this does not make sense. The closed question is for Windows, and the supposed duplicates are both ...
-1
votes
1answer
59 views

Perfect reason for ban to ask more query?

Yesterday, I have asked a question Difference between `Tracert` and `Traceroute` that was treading. But, I am unable to ask more queries since "You have reached your question limit", before my above ...
7
votes
1answer
52 views

Is SuperUser Not the Right Place for Visio Questions?

I noticed in checking SuperUser that lots of Visio questions were popular and had multiple answers between 2009 and 2011. However, a quick scan shows that Visio questions asked after 2014 have rarely ...
2
votes
1answer
42 views

Are dates on this question correct?

Where are the Win 10 Quick Access settings stored? asked Mar 11 at 5:34 answered Mar 11 at 7:04 edited Jul 16 at 17:34 A question about Windows 10 asked in 2011!? Minor edited in 2016, ...
0
votes
1answer
36 views

Cant click edit button

I am a new user to SU. I was reading questions when i cam across a error in the text. I wanted to edit the text to correct it but the edit button is not clickable. Why so???
2
votes
1answer
71 views

What more can I do to my question to get help?

I have a question about my Super User post: Windows 10 Jumplist pinned server items lag? I'm quite disappointed that I have had very little response to this question. This is an issue which I am ...
1
vote
1answer
31 views

Is there a Delete option on the mobile app?

Every once in awhile, we get a post where the author decided to delete it. But instead of actually deleting, they just write "Deleted" in the body. Another one showed up today (Backup new Windows 8....
2
votes
3answers
110 views

Electrostatic Discharge got deleted and reputation from the answers disappeared

A question about electrostatic discharge that I had answered was removed today, and with it I lost 592 reputation. The question is available via cache. I don't agree with the rationale for closing it ...
0
votes
1answer
54 views

OLD question suddenly goes to top of inbox

Thunderbird won't ask for NNTP password—how to fix? A few minutes ago, this question was shown at the top of my in-box and highlighted as new. I looked and saw that the last change was eight ...
2
votes
1answer
41 views

Too restrictive with permitted number of links for a new user

I have a question about my Super User post: Linux subsytem for windows not launching I have more research information to provide to help with the question. But I'm restricted to only 2 links per post ...
4
votes
1answer
35 views

Create a new tag or edit the existing tag

I've created a new tag "LinuxOnAzure". But it seems that the superuser doesn't allow the upper case in tags. So the tag becomes "linuxonazure". It's not good for reading. I would like to change it to ...
-1
votes
1answer
58 views

Why do I not have the option to vote to delete?

Why do I not have the option to vote to delete? I'm not fussed about deleting, I can vote to close it but, as I have 20k score, I thought I should have these extra options? https://superuser.com/help/...
1
vote
1answer
1k views

How can I create a new tag, vsts, for Visual Studio Team Services?

How can I create a new tag, "vsts", for Visual Studio Team Services? Tried to create, but got told "vst" already exists, and ask in Meta ... ... so here I am ...
-1
votes
1answer
98 views

Why is my clearly-worded, on-topic Windows-10 configuration-related question being downvoted and marked for closure?

First it was downvoted for no apparent reason, then two votes for closure were added on the basis of the question being unclear. Then another vote-to-close was made on the basis of it being off topic. ...
2
votes
2answers
36 views

Removing clutter in unclear questions with many clarifying comments

Consider this question where there now exist 6 user edits and 11 comments before the requirements were clear. Is there a process for rewriting the entire question and removing the comments used to ...
-5
votes
0answers
131 views

Quit bein' so blockin' [closed]

I think Stack Exchange is too strict on closing and deleting questions. Perfectly feasible questions are marked as low-quality, too broad, or "unclear what you're asking." Are we really going too far ...
-3
votes
2answers
109 views

What can be done about false answers that suggest the asker to run malicious code? [duplicate]

What can be done about false answers that suggest the asker to run malicious code? I mean, like an answer that says something along these lines: If you have administrative privileges, the ...
1
vote
2answers
48 views

Is there a way to “merge” revisions?

Being somewhat of a perfectionist, I tend to edit my own answers multiple times; amending typos, working over the layout and so on. Every edit creates a new revision, even if it was only a slight typo ...