Questions tagged [support]

A request for assistance from community, moderators, or staff with one of the site's features

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60 votes
3 answers
6k views

Old monthly tag cleanups [closed]

This post is no longer active. It is preserved for historical reasons only. For more info on our new tag cleanup procedure, see: Help us clean up tags! A new way to clean up tags The following tags ...
39 votes
0 answers
2k views

Help us clean up tags!

Tags on Super User are meant to categorize posts to help people with specific expertise or interests to quickly discover posts that are relevant to them. Over time we've collected quite a few ...
Oliver Salzburg's user avatar
35 votes
2 answers
3k views

Is there a <kbd> for the windows key?

I know we can use <kbd> to make keyboard short cuts like this ! For example, if I wanted to explain how to open the Run prompt on Windows, which is the Windows key and R, how would this be done? ...
Dave's user avatar
  • 25.4k
34 votes
3 answers
7k views

CSS for the new <kbd> style

The new <kbd> CSS is not loading for some users. So, for those who just can't wait, use your favorite CSS browser extension/feature to implement it yourself! kbd { -moz-border-radius:3px; ...
iglvzx's user avatar
  • 23.6k
34 votes
3 answers
895 views

Where's the dark theme option?

Stack Overflow has a dark theme option for several months now. Why is the same option not available on Super User? And across all the exchanges.
Tony_Henrich's user avatar
  • 11.7k
31 votes
1 answer
935 views

Why don't I get notications for favorited questions?

According to this question on Meta.StackOverflow: Changes to the question will now notify users who have favorited the question. Notifications include comments to the question, edits, new ...
iglvzx's user avatar
  • 23.6k
27 votes
1 answer
455 views

Strange audit result

In the Close Votes review queue, I got Graphics Card Adapter Is Facing Backwards as an audit question. The question had a colorful history: closed by a moderator as unclear, subsequently edited a ...
fixer1234's user avatar
  • 27.5k
25 votes
2 answers
323 views

I want to check a best answer for the post I did before as a guest at Stack Exchange

The other day, I posted a question as a guest at the site of Stack Exchange. Some users answered for me, and I wrote "Thank you". But I forgot to decide the best answer at that time. Now, I ...
user2975's user avatar
22 votes
4 answers
377 views

Can we please standardize the Microsoft tags?

Tags for Microsoft products are currently a mess. Office: office, microsoft-office office-2007, office-2010, office-2010-beta, ms-office-2007, office-2008, microsoft-office-2010, office-2010, office-...
nhinkle's user avatar
  • 37.4k
22 votes
1 answer
291 views

Why does the Community user mark questions as duplicates?

I recently came across this question which has been marked as a duplicate. What's strange is that this question has been marked as a duplicate by the Community user: How can Community mark a question ...
Donald Duck's user avatar
  • 2,569
22 votes
2 answers
546 views

Update the FAQ to disallow any product recommendation questions

Foreword added at +2/-1: To make this clear: As far as I can tell (and I quote a diamond moderator below), this is already official moderation policy on this site. I just want to have this added ...
Daniel Beck's user avatar
  • 110k
21 votes
6 answers
732 views

Where in the world is my SuperUser t-shirt?

I filled in the form to receive my SuperUser t-shirt on April 8th, but I haven't received it yet. It's been more than a month. Is there any way to learn if it's on its way to Istanbul? EDIT: Today is ...
Mehper C. Palavuzlar's user avatar
21 votes
1 answer
342 views

Super User Swag is still wanted

Looking through the sidebar, I found this old question about the Super User mug. I'm wondering if there's any update from the team about making swag available for purchase any time soon? Or what kind ...
Canadian Luke's user avatar
20 votes
3 answers
556 views

Can we get rid of the company tags?

I don't think any of the following tags have questions that benefit them: microsoft, apple, acer, samsung, sony, asus, ... And thinking in the meta tag way, a question that's only about those tags ...
Tamara Wijsman's user avatar
20 votes
1 answer
665 views

Reason for flags declined?

I had ~20 flags declined, and I do not know why. In addition, I posted to the "Ask a SU mod" chatroom why and did not hear back (hence me posting here). Why were these flags declined? EDIT: As a ...
soandos's user avatar
  • 24.4k
20 votes
1 answer
291 views

How to Report Cyclic Flagging?

This question is flagged as a duplicate of this question. However, that 2nd question is also flagged as a duplicate of the first. How do I bring this to the proper individuals' attention?
SarahofGaia's user avatar
20 votes
1 answer
713 views

Banned Tag Proposal: Hackintosh

Due to the legal gray area that exists with regards to building or running Hackintosh machines we have always discouraged these question on SU since it would attract unnecessary attention to the site ...
BinaryMisfit's user avatar
  • 20.7k
20 votes
1 answer
477 views

A site seems to be mirroring Super User

There is a question on Super User that seems to be copied at earthwithsun.com/questions/13942/paint-net-equivalent-for-linux If you scroll down to the bottom of earthwithsun.com you'll see another ...
Ludwik's user avatar
  • 302
19 votes
3 answers
454 views

When is an answer eligible to be flagged as "not an answer"? What to do?

When I am flagging answers I read This was posted as an answer, but it does not answer the question. It should possibly be an edit, a comment, another question, or deleted altogether. This is very ...
Tamara Wijsman's user avatar
19 votes
2 answers
356 views

Oh noes... [pc] Trogdor? You there?

Hello citizens of the Super User Ville! As our website is all about these beloved personal computers, it appears to me that pc can be applied to almost any question. As so, I don't think that it is ...
Tamara Wijsman's user avatar
19 votes
1 answer
247 views

Could we have a less obvious review audit user?

I've noticed a good chunk of my edit approval review audits are by the same user (who I will not name ;p), with a .. suspicious amount of rep (999/1024). I realize that review audits are meant to ...
Journeyman Geek's user avatar
  • 129k
18 votes
9 answers
651 views

Why call It Super User?

Stack Overflow and Server Fault are both clearly for problems in their respective fields. As such, why is Super User to be called Super User? Is it because it too begins with an S? What were other ...
user avatar
18 votes
1 answer
553 views

How do comment @replies work?

In a comment under my questions somebody used first name only @Ivoxzy instead of using the users full name @Ivoxyz FFlipse Is the correct user going to informed about this message that was address ...
Radek's user avatar
  • 3,094
18 votes
1 answer
207 views

Are the review post tests random?

I seem to have been getting a lot of "review tests" these past few weeks. I got one a few seconds ago and another one yesterday. Is this a random process and I've been unlucky or have I been singled ...
terdon's user avatar
  • 53.4k
18 votes
3 answers
546 views

Are “evolving answers” supported on Super User?

Preface: I believe that this question is somewhat in line with this other Meta question about troubleshooting questions in 2023. While calling out another user who chronically posts “answers” (such ...
Giacomo1968's user avatar
  • 54.8k
18 votes
3 answers
1k views

Old unanswered inactive questions with low views/votes

@IvoFlipse was looking for a query to find old unanswered inactive questions with low views/votes. Because those kind of questions clutter the site and keep the unanswered question ratio high, it is a ...
18 votes
4 answers
637 views

Company tag necromancy: The zombie apocalypse!

Just when we thought we finally got rid of them all they appear to have been resurrected. adobe x 200 — about 100 software and service products, PDF, Flash, Flex, graphics and video editing, web ...
Daniel Beck's user avatar
  • 110k
17 votes
4 answers
397 views

How to choose a community?

There are some communities with intersecting subjects with superuser.com. For example I could ask this question about volume control in linux at unix community, or this about hotkeys at software ...
Pavel's user avatar
  • 330
17 votes
1 answer
409 views

What is the "flag weight" in my profile? [closed]

I have been recently seeing an expression under my profile picture which says: flag weight 250 What does it mean? What is it for?
Mehper C. Palavuzlar's user avatar
17 votes
8 answers
633 views

Super User mid 2012 tag/question cleanup [closed]

During my course of reviewing, editing & general janitorial cleanup, I ran into a few tags that were pretty much useless. Since there's too much for me to take action up, I'm posting the list here....
17 votes
0 answers
117 views

Lets turn the blinking off ... on .. off.. on ... PERMANTENTLY OFF

The blinking tag is used in 18 questions. Mostly about blinking LEDs, cursors and monitors which turn on and off. I suggest we permanently blink it out of existence.
Hennes's user avatar
  • 65.1k
17 votes
0 answers
103 views

Why is superuser.com also served on port 8080?

I noticed this while Googling for "Notice removed Draw attention"; all of the superuser.com results have an explicit port in their URL. Indeed it works. http://superuser.com:8080/ http://meta....
ento's user avatar
  • 256
17 votes
0 answers
844 views

So you've submitted your blog post... Now what?

Congratulations to those of you that submitted your blog posts! If you had a positive overall score on your post you've been entered into the Windows 8 Contest Blog Tile drawing. But you may be ...
James Mertz's user avatar
  • 26.3k
16 votes
1 answer
241 views

Would this question about printing a webpage be on-topic on Super User?

I'm trying to print a Medium post: https://medium.com/@keeper6928/how-to-unit-test-machine-learning-code-57cf6fd81765 but no matter what I do, the code chunks get cropped. In the actual question, of ...
DeltaIV's user avatar
  • 427
16 votes
1 answer
477 views

What happened to "quack quixote" ?

quack quixote is a moderator of SuperUser, and I realize that he's not been around quite a while. I checked his profile, and he was last seen on July 13th 2010 at 17:17. Does anyone (esp. the ...
Mehper C. Palavuzlar's user avatar
16 votes
1 answer
460 views

Idle moderator position

quack quixote has left Super User for good (here is the related post), and he still seems to have the moderator position (obviously idle). I think this position should be granted (by election) to an ...
Mehper C. Palavuzlar's user avatar
16 votes
2 answers
341 views

Flagging posts that answer the question with something the OP has already dismissed

Note: This is a follow-up on Is “Y” really a valid answer to “I want X, and tried to do Y, but it doesn't work”? — because I don't think this is sufficiently answered, or at least doesn't seem too ...
slhck's user avatar
  • 228k
15 votes
1 answer
662 views

Did I do such low-quality questions? Please review my ban

Now I want to ask about a connection problem and I find my account banned from asking questions. What did I do to get this? Were my questions out of scope? If so, why no one says which site is the ...
Fabián's user avatar
  • 246
15 votes
1 answer
704 views

Whats the difference between ServerFault and SuperUser?

Whats the difference between ServerFault and SuperUser? Aren't they both for SysOps questions? Wouldn't it be prudent to have a mission statement for each site clearly visible?
Gene M.'s user avatar
  • 101
15 votes
1 answer
190 views

Is anonymous & low rep vote information accessible?

Low rep and anonymous visitors who vote on posts see a message that their vote was recorded, but the information isn't visible anywhere. There is some reporting of this available to a limited number ...
fixer1234's user avatar
  • 27.5k
15 votes
1 answer
266 views

Can we block [bigasoft.com] from spamming our site?

I'm sure I've flagged at least five answers from spam users trying to promote bigasoft.com. They post nothing useful per se, but include links that look like tutorials, but in the end they always tell ...
slhck's user avatar
  • 228k
14 votes
1 answer
136 views

Can we get rid of the red "new" button beside blog?

I know it hasn't been up for long, but would there be a way to hide it? I figured once I visited the blog it would disappear, but it didn't. Could we make it one of the "popup at the top" things? ...
nopcorn's user avatar
  • 16.7k
14 votes
2 answers
132 views

Need help with "need help" questions

Plz help! I really need help with all those "need help" posts!1 (x86 36) It's really urgent. No, seriously. The words "need help" in a title are a good sign of low quality posts. In most cases, ...
slhck's user avatar
  • 228k
14 votes
1 answer
111 views

Why is the "noise or pointless" close option still enabled here?

So why do we still have "noise or pointless" as a close option on Meta Super User (and Meta Server Fault) and nowhere else? I've just noticed that the "not a real question" option is missing. They ...
ChrisF's user avatar
  • 41.3k
14 votes
0 answers
66 views

Why wasn't this question deleted automatically?

Here's the link: https://superuser.com/questions/614234/errorunable-to-acsess-jarfile As it's downvoted and old, it is supposed to be deleted automatically, but that doesn't happen. Looks like that'...
user's user avatar
  • 1,220
13 votes
2 answers
274 views

Possible false positive spam detection. Support and tips solicited

I have a question about my Super User post: My TV is not detected when I connect to my laptop through Thunderbolt/HDMI cable My original answer to this question was http://pastebin.com/WGJbmwhQ. I ...
Anish Majumder's user avatar
13 votes
2 answers
206 views

New Top Bar is live - What does it mean for me?

I just noticed that the new top bar's live (looks like later today) - what should I be looking for, and what does it mean for me?
Journeyman Geek's user avatar
  • 129k
13 votes
1 answer
268 views

Announcement: New Functionality

I'll structure this as a question. You have probably seen closed questions that you thought should be reopened, but it didn't happen. You may have chalked it up to community decision. But if you ...
fixer1234's user avatar
  • 27.5k
13 votes
2 answers
177 views

Retag request: torrent -> bittorrent

15 questions tagged 'torrent' on superuser 48 questions tagged 'bittorrent' on superuser (Only 'bittorrent' is used on SO and SF.)
Ether's user avatar
  • 1,157
12 votes
5 answers
251 views

New User limitations

How long does it take to NOT be considered a 'New User'. Is it reputation, day/hour based?
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