Questions tagged [support]

A request for assistance from community, moderators, or staff with one of the site's features

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4 votes
0 answers
62 views

Possible bug with the new image hosting system: PNG images are declared “Too small…” if both dimensions are not equal to or larger than 160 pixels

Preface: While I saw this similar question on Meta Stack Exchange, and the original poster there is complaining about the 160 limit in general. My issue is with the restriction being applied to both ...
3 votes
2 answers
56 views

Clarification of question's acceptability in advance

How can I check a question's correct place, acceptability and plausibility before posting it on Super User? I mean, is it possible to check the correctness of a question in advance here on meta....
10 votes
1 answer
229 views

So many new spam bots thanks to AI - what can we do?

I keep seeing users like this, the quality of their posts is abysmal: Can we get a captcha or something? Would that help? What else can be done? One of those things where you have to solve a little ...
5 votes
1 answer
71 views

I flagged an answer as spam, where the user profile contained spam. Why was my flag declined?

My "spam" flag on https://superuser.com/a/1834925/1482432 was declined. Did the moderator not see the username and the profile of the spambot? "Declined - a moderator reviewed your flag,...
-6 votes
1 answer
146 views

Please, delete my question regarding svchost.exe

I have a question about my Super User post: How to force svchost.exe to run as a single process (Windows 10) I want to delete my question, but I'm unable to delete it because someone wrote an "...
8 votes
1 answer
285 views

A weird Web 1.0 nazi site wants help. How to handle?

https://superuser.com/users/1005157/mehdi-saada wants help with his nazi site national-naturalism [dot] org https://superuser.com/questions/1738894/how-to-get-a-base-font-size-on-my-screen-for-my-...
2 votes
0 answers
123 views

“Please do not vote to close spam.” Why?

On a recent piece of spam, a user (Ramhound) stated: “Please do not vote to close spam.“ Why? Should we just downvote and close as spam? What is the harm in voting to close as off topic? Wouldn’t ...
1 vote
1 answer
102 views

Where should I ask questions about setting up phone systems on Stack Exchange?

If I can’t ask this on Network Engineering or Super User because it’s getting downvoted, where in the world am I supposed to ask this? Please explain how this is off topic. There have been questions ...
10 votes
1 answer
535 views

What's the difference between [windows-defender] and [microsoft-defender]?

There are two tags on the main site which seem to be synonymous: windows-defender (367 Q&As) microsoft-defender (8 Q&As) The latter has no tag wiki or any info attached (not even a brief ...
3 votes
1 answer
171 views

Being a scriptkiddy is OK but piracy is not?

I raised a flag on the following question, because the OP wanted regex for credential stuffing purposes: How to mark/delete lines that contain anything that is not letters or numbers after a specific ...
3 votes
1 answer
147 views

I have a question ban and I have no idea how to fix it [duplicate]

I'm unable to post questions, but stack exchange does not point out what is wrong with my posts, nor give me good direction beyond "edit your questions". So it expects me to blindly edit my ...
7 votes
0 answers
146 views

Since when are users required to be logged in to ask questions?

A few months ago I asked an anonymous question using an unregistered account on Super User. However I now see a message that you must be logged in to ask a question on Super User. When and why did ...
2 votes
1 answer
61 views

Rename microsoft-one-outlook to outlook-for-windows

microsoft-one-outlook seems to refer to outlook-for-windows, see Wikipedia.
5 votes
1 answer
75 views

Delete Accepted answer, where the consensus is that the answer is wrong

https://superuser.com/a/1685364/603073 The consensus is that the answer I provided is wrong, which on reflection I now agree with. However, I can't delete my answer as it has been accepted. Is there a ...
5 votes
1 answer
99 views

What devices can I ask questions about on superuser?

The superuser site topic definition says we can ask about computer software, so long as it doesn't run on electronic devices. Can anyone provide an example of a non-electronic device that runs "...
8 votes
0 answers
54 views

I think we should remove the [windows-10-final] tag synonym

Previously, [windows-10-final] referred to non-preview Windows 10 builds (i.e. "final" meaning Windows 10 after its official release, when the preview period was over), and served as a tag ...
4 votes
2 answers
83 views

Are questions about problems with a Fitbit on topic?

If I had a problem with my Fitbit, would it be on topic to ask about it here?
-2 votes
1 answer
190 views

Reopen request 1803702

The question is closed as a duplicate of another question. I have highlighted the difference between the associated question and my question. I have now significantly edited the question to ask how ...
11 votes
1 answer
492 views

Are spammers' public IP addresses blocked for login or account creation?

I've noticed more spam-type questions (and absurd profanity) here lately on Super User (this may be normal though I'm kind of new still), but I was curious if there is any type of public IP address ...
2 votes
1 answer
57 views

superuser inbox not posting new messages

Since yesterday, my superuser inbox is no longer receiving updates to questions where I contributed. That is, if I am to leave a comment and then another user were to leave a subsequent comment, I am ...
4 votes
1 answer
96 views

Can I find out why this question was deleted?

Can I find out why this question was deleted and whether there are changes that could allow it to be undeleted? I have found an answer and would like to post that. https://superuser.com/questions/...
5 votes
1 answer
138 views

The Responses tab is not working

Since the last big user-interface overhaul of all Stack Overflow sites a few months ago, the Responses tab stopped working. The Responses tab can be reached directly through the URL of https://...
9 votes
1 answer
126 views

Why was my “written by AI” flag declined?

I flagged this answer as AI-written (using a custom flag). The flag was rejected. I firmly believe this is not correct and that this answer (and maybe others) should be removed. The author of this ...
2 votes
1 answer
82 views

I was serial downvoted, please reverse them

Today I asked a question, it received two downvotes and was closed. Fine, I deleted it. But right after that, my five most recent posts were downvoted within one minute, for no reason at all. The ...
7 votes
0 answers
86 views

We'll may need to fix up some images due to changes in imgur policies

As per the main meta post - there's a risk of images hosted on the 'main' imgur instance (as opposed to the stack exchange one) being deleted due to changes in their TOS. Images uploaded anonymously ...
3 votes
1 answer
54 views

How to dispute a rejected edit?

https://superuser.com/review/suggested-edits/1185211 My edit got rejected with “This edit deviates from the original intent of the post. Even edits that must make drastic changes should strive to ...
2 votes
1 answer
48 views

Have answers been removed from this question?

If I remember correctly, there used to be three answers to my question, Do I need a special cable for this SSD?. One answer was bad and was downvoted. The other two were similar to each other and both ...
-2 votes
1 answer
92 views

Account locked after I deleted questions that attacked griefer?

Several of my questions attracted griefer who bombarded the comments with nit picks, so I deleted them, now my account is locked from making new posts because the question that are left are boring and ...
1 vote
1 answer
56 views

How do I start from Super User, and zero in on a particular Super User user?

There is a user in Superuser named "Rounit". This link shows a contribution of his in Superuser: Indirect Function in Excel Now if I try to find him in Superuser site, I first go to: https://...
-3 votes
2 answers
108 views

How do I get my question reopened?

My question was closed because it was not worded properly. The helper box prompted me to edit my question but it is still closed. I'm unable to find instructions on what to do next to get it reopened.
2 votes
1 answer
37 views

Viewing change history to questions on superuser.com

Question As a regular user (i.e. not the OP or subsequent editor), is it possible to see what changes were made to a question (or one of its answers) on https://superuser.com? Example In a search for ...
2 votes
0 answers
88 views

Chrome flagged superuser.com as "dangerous"

I don't know if this is from some global blacklist or if it's unique to my machine, but Chrome just popped up this annoying warning when attempting to visit superuser.com: Not sure if it matters to ...
1 vote
0 answers
33 views

How to verify my email address on Stack Exchange sites (e,g. Super User) or check its verification status?

On Super User I changed my email address under Email Settings. It sent me a verification link: "Confirm your email address - Super User". When I click the button [Confirm your email ...
18 votes
3 answers
546 views

Are “evolving answers” supported on Super User?

Preface: I believe that this question is somewhat in line with this other Meta question about troubleshooting questions in 2023. While calling out another user who chronically posts “answers” (such ...
0 votes
1 answer
45 views

How can I improve my first question?

I have a question about my Super User post: How to create a PXEboot for tails OS? I'm new to this site I find very helpful and of very good quality. How can I improve my first posted question?
1 vote
1 answer
49 views

What do the different colours of the comment flag mean?

Why do the comment flags have different colours in the screenshot below? what do they mean/indicate? and why do they change colours when the page is reloaded? The answer is not obvious to me, because ...
4 votes
2 answers
112 views

2023 stand about "troubleshooting"

Tl;Dr What is the current SU stand about troubleshooting questions? I'm a long time computer user used to do my best to solve "simple" problems, long time lurker on multiple forums ...
-7 votes
3 answers
246 views

My post was unfairly closed

I asked a question about my internet abnormality. Bad internet connections running my program but most speed test results are normal except for one I explained How I discovered the problem. How I ...
3 votes
0 answers
48 views

Could someone review my post regarding product data?

I have a question about my Super User post: How does the WD_BLACK SN770 2TB connected to PCI 3.0 NVMe 1.3 compare to the Samsung EVO 970 Plus 2TB SSD? Heat, power at idle, speed at 80% full? I'm not ...
1 vote
1 answer
82 views

Why does community bot keep reviving over decade old topics?

Example: Folders visible on flash drive, but no files Over decade old. I'm sure OP doesn't care anymore, will not answer anymore etc.. what's the use of the community bot 'modifying' the topic?
4 votes
1 answer
52 views

VBA syntax highlighting

I recently posted two answers that contained VBA code. In one of them, the syntax is highlighted and in the other one, it isn't. Can anybody tell me why that is? I'd like it to be highlighted in both. ...
2 votes
0 answers
66 views

Question about "discharging" yourself before building a PC

I have a question about pc build and avoiding any damage to components while I build it. We don't have any earthing/grounding in our home (so does many others here). So basically whether you have 2 ...
1 vote
1 answer
82 views

Why is a question about AWS Slow Query logs offtopic on Super User? Where would it be on topic?

I posted a question about a problem with AWS logs. The close reason was: This question does not appear to be about computer software or computer hardware within the scope defined in the help center. ...
2 votes
1 answer
62 views

Please revert migration

Regarding my question: How to download all videos with yt-dlp from a youtube channel after the redesign? To summarize, I think it was a erroneous migration. I flagged it to try to get it back and it ...
1 vote
0 answers
39 views

I'd like to know whether my post is well written or not

I have a question about my Super User post: I can't map a network share from PXE - WinPE I have written a question yesterday and I'd like, if someone can help, to know whether my question is well-...
3 votes
1 answer
63 views

Answer for a closed question; how?

I think the question https://superuser.com/q/1750696/964771 should not be closed. After some investigation I found the solution (cause of the problem). However with the question being closed I cannot ...
1 vote
1 answer
72 views

help with "opinion based" closing

My question, "SSL error 14090086 "certificate verify failed" in browser and in curl: how to troubleshoot? [closed]" was closed as "opinion based". Would anyone be ...
36 votes
3 answers
915 views

Where's the dark theme option?

Stack Overflow has a dark theme option for several months now. Why is the same option not available on Super User? And across all the exchanges.
4 votes
2 answers
138 views

"How to obtain a Laptop without hidden surprises" - suggestions improving the question

How to obtain a Laptop without hidden surprises was closed within minutes of posting with the stated reason: Questions seeking for hardware shopping recommendations are off-topic because they are ...
2 votes
1 answer
69 views

Who accepts the question in case the the creator deleted the account?

I have this current situation on the question How change the IP address of the computer on Windows 10? It seems that the creator has deleted their account. Who will be able to accept the answer? Will ...

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