Questions tagged [support]

A request for assistance from community, moderators, or staff with one of the site's features

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22 votes
2 answers
532 views

Update the FAQ to disallow any product recommendation questions

Foreword added at +2/-1: To make this clear: As far as I can tell (and I quote a diamond moderator below), this is already official moderation policy on this site. I just want to have this added ...
  • 107k
4 votes
2 answers
351 views

How do I log out of this site?

I accidentally created a user when trying to log in, and now I can't find how to log out... I can't find a logout button. So how do I log out? Here is some extra text because it won't let me post ...
's user avatar
19 votes
3 answers
442 views

When is an answer eligible to be flagged as "not an answer"? What to do?

When I am flagging answers I read This was posted as an answer, but it does not answer the question. It should possibly be an edit, a comment, another question, or deleted altogether. This is very ...
60 votes
3 answers
6k views

Old monthly tag cleanups [closed]

This post is no longer active. It is preserved for historical reasons only. For more info on our new tag cleanup procedure, see: Help us clean up tags! A new way to clean up tags The following tags ...
18 votes
4 answers
634 views

Company tag necromancy: The zombie apocalypse!

Just when we thought we finally got rid of them all they appear to have been resurrected. adobe x 200 — about 100 software and service products, PDF, Flash, Flex, graphics and video editing, web ...
  • 107k
21 votes
4 answers
353 views

Can we please standardize the Microsoft tags?

Tags for Microsoft products are currently a mess. Office: office, microsoft-office office-2007, office-2010, office-2010-beta, ms-office-2007, office-2008, microsoft-office-2010, office-2010, office-...
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39 votes
0 answers
2k views

Help us clean up tags!

Tags on Super User are meant to categorize posts to help people with specific expertise or interests to quickly discover posts that are relevant to them. Over time we've collected quite a few ...
17 votes
8 answers
632 views

Super User mid 2012 tag/question cleanup [closed]

During my course of reviewing, editing & general janitorial cleanup, I ran into a few tags that were pretty much useless. Since there's too much for me to take action up, I'm posting the list here....
19 votes
1 answer
685 views

Banned Tag Proposal: Hackintosh

Due to the legal gray area that exists with regards to building or running Hackintosh machines we have always discouraged these question on SU since it would attract unnecessary attention to the site ...
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10 votes
5 answers
1k views

Why was the question "Why are there 8 bits per byte?" closed?

TL;DR: I'm looking for opinions on why this question should be open or closed. Answer: I now understand why it has been closed: It is not a real problem because it has no practical use. https://...
11 votes
1 answer
110 views

Are "error" and "problem" meta-tags?

From http://blog.stackoverflow.com/2010/08/the-death-of-meta-tags/: If the tag can’t work as the only tag on a question, it’s probably a meta-tag. Clearly, error and problem fit this criterion. If ...
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6 votes
2 answers
198 views

How can I request to move a question to a different Stack Exchange site?

I have a question that would be better off on Stack Overflow, but I asked it here. I've added an edit asking it to be moved, but it's still here. How can I request for it to be moved?
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21 votes
3 answers
546 views

Can we get rid of the company tags?

I don't think any of the following tags have questions that benefit them: microsoft, apple, acer, samsung, sony, asus, ... And thinking in the meta tag way, a question that's only about those tags ...
16 votes
2 answers
336 views

Flagging posts that answer the question with something the OP has already dismissed

Note: This is a follow-up on Is “Y” really a valid answer to “I want X, and tried to do Y, but it doesn't work”? — because I don't think this is sufficiently answered, or at least doesn't seem too ...
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9 votes
2 answers
363 views

How to merge duplicate accounts?

I had an account on StackOverflow and another here on SuperUser. Yesterday, I saw an option on StackOverflow to merge accounts, and I tried to do so. Unfortunately, I probably did something wrong, ...
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4 votes
2 answers
452 views

Should humorous/funny questions be deleted from Super User?

I was browsing through some recently deleted questions, and found this one: What is your most spectacular or interesting death of a computing device? What is your most spectacular or ...
  • 33.9k
20 votes
1 answer
659 views

Reason for flags declined?

I had ~20 flags declined, and I do not know why. In addition, I posted to the "Ask a SU mod" chatroom why and did not hear back (hence me posting here). Why were these flags declined? EDIT: As a ...
  • 23.8k
19 votes
1 answer
244 views

Could we have a less obvious review audit user?

I've noticed a good chunk of my edit approval review audits are by the same user (who I will not name ;p), with a .. suspicious amount of rep (999/1024). I realize that review audits are meant to ...
  • 125k
12 votes
2 answers
171 views

What is the etiquette regarding asking a question again on another Stack Exchange site?

I've asked a question on SuperUser before I realised that Ask Different existed. I feel that my question would be better served on the the Ask Different Stack Exchange site. How should I go about ...
11 votes
1 answer
220 views

Is "Y" really a valid answer to "I want X, and tried to do Y, but it doesn't work"?

A few flags of mine were declined when I flagged answers that suggest to do things the OP dismissed as not working right in his question. The reason for being declined is the following: declined - ...
  • 107k
7 votes
1 answer
161 views

Sudden influx of Korean spam

Has someone been fiddling with the filters? 10 or so Korean spam posts on Super User within the past few minutes. Can we get this banned?
  • 145k
1 vote
2 answers
96 views

Why was my software-rec question closed?

How is my question worse than, for example, this one? I believe I have provided a fairly comprehensive list of requirements, so that a best answer would be possible. Of the 10 requirements I've noted,...
  • 899
31 votes
1 answer
925 views

Why don't I get notications for favorited questions?

According to this question on Meta.StackOverflow: Changes to the question will now notify users who have favorited the question. Notifications include comments to the question, edits, new ...
  • 23.2k
18 votes
1 answer
545 views

How do comment @replies work?

In a comment under my questions somebody used first name only @Ivoxzy instead of using the users full name @Ivoxyz FFlipse Is the correct user going to informed about this message that was address ...
  • 3,064
9 votes
2 answers
3k views

Problem with numbering in Markdown

When using a numbered list that's interrupted by a quote for each item, it's being rendered correctly in the edit/preview screen, but ends up 'resetting' each item in the final version. In edit mode: ...
  • 24.6k
20 votes
1 answer
467 views

A site seems to be mirroring Super User

There is a question on Super User that seems to be copied at earthwithsun.com/questions/13942/paint-net-equivalent-for-linux If you scroll down to the bottom of earthwithsun.com you'll see another ...
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16 votes
1 answer
476 views

What happened to "quack quixote" ?

quack quixote is a moderator of SuperUser, and I realize that he's not been around quite a while. I checked his profile, and he was last seen on July 13th 2010 at 17:17. Does anyone (esp. the ...
12 votes
1 answer
210 views

How can a question be protected by Community? Why is the date format different there?

I don't understand the following screenshot I took a moment ago: How can Community, and not a named moderator, protect something? Why is the date and time format in the protected message ...
  • 107k
9 votes
5 answers
120 views

Should a very old question asking for software recomendations be flagged?

The question mentioned is five years old, has no votes, and has three answers. Does its age preclude it from being flagged as a software-rec, or should it still be flagged?
8 votes
3 answers
636 views

Is Superuser's <code> CSS light-blue highlight near invisible on anyone else's laptop LCD?

I have a 15" laptop with a quality built-in LCD, but still, some very light colors wash out to where they're barely noticeable. For example the light blue background color used for the <code> ...
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7 votes
1 answer
255 views

SO user new to SU starting with 101 reputation?

Out of curiosity - how can a user start out with a rep of 101 on SU? I'm looking at the profile of Merlin and even though he has no activity visible to me (no votes anyhow), he seems to have started ...
7 votes
1 answer
92 views

Split off [split]

The tag split is used for lots of things and not used consistently for anything. It has been planned to make it go since 2014. Can we burn it now?
5 votes
2 answers
96 views

How should I flag link-only answers in the First Post queue?

Sometimes when I'm going through the First Post queue (or just perusing the site), I come across an answer that is essentially just a link, for example: https://superuser.com/review/first-posts/...
's user avatar
5 votes
1 answer
48 views

Does marking a question as favourite allow tracking its activity?

I have noticed the star icon by someone's question and wondered what exactly does it do? I thought at first it was a way to "watch" the question (without physically commenting or answering) but this ...
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5 votes
0 answers
60 views

Burninate error, errors, fatal error [duplicate]

Possible Duplicate: What could we do with the [error] tag? I know this has been brought up already (the error tag anyway), but it has still not been acted on, so I thought I would bring it up ...
  • 23.8k
5 votes
1 answer
89 views

Users with less than 2k rep cannot edit meta posts

I've edited a number of posts this week, using suggested edits because I don't have 2k on SU yet. It just occurred to me that MSU might also have some posts in need of cleanup, so I came by to check. ...
  • 8,213
5 votes
1 answer
96 views

What happens to flag weight when 2 users flag the same answer?

What happens if I flag an answer (or question) and another user does it at the same time (before the flag is addressed by a mod)? If it's for a valid reason and the post is deleted (moderated) - the ...
  • 7,622
5 votes
1 answer
158 views

Tags that should never be the only ones on a question

It seems to me that there are some tags that if they are the only ones on a post (or even if they are mentioned at all) pretty much make the question off topic. Perhaps these tags should have a ...
  • 23.8k
5 votes
1 answer
60 views

What does it mean when Community completes a review item?

From the Community user's bio, I know that it: pokes old, unanswered/unaccepted questions owns CW questions and answers, anonymous edits, and downvotes on spam posts From this post, I additionally ...
  • 8,927
4 votes
2 answers
186 views

How do I comment on a post?

I've had several answers deleted because they were more on the order of comments. When I look for a "comment" button on a question or answer there's nothing to be found. I've assumed that I simply don'...
4 votes
1 answer
349 views

Are questions about pirated software banned on Super User?

I am a newbie to Super User, and I know this forum is related to Q/A for software usability. Problems encountered when using software can be asked here. I have asked a question about Windows 8.1 pro ...
4 votes
1 answer
98 views

Review post test

Does Super User employ review tests like these (screenshot below) or just depends on Moderators' opinions for reviewers? I never encountered such a test on Super User.
3 votes
1 answer
82 views

Did the review process trick me?

I was reviewing First Posts and I got one that looked like a duplicate of another answer. Here's what it showed me after I failed: https://superuser.com/review/first-posts/492517 However, when I was ...
3 votes
2 answers
69 views

What can I do with old questions that I think should be closed?

Since I have started to use the review page, I have looked at many old questions. Some of them I believe should be closed (like What is the fastest BitTorrent client? for example). While I can cast ...
  • 23.8k
3 votes
1 answer
73 views

Can not use code tag

With the following question, Interesting Windows 7 boot Issue involving RAID and an SSD, I'm not able to remove the quote block in which the code block is embedded. Without making it a quote, the code ...
  • 30.3k
3 votes
1 answer
73 views

How does rep carry over from Super User to Meta Super User?

I do not quite understand how this works. My Meta user here has 509 rep, and my main user has 513 rep. Why is there that difference? It would seem to me that, since I have not answered/asked any ...
  • 8,554
2 votes
2 answers
67 views

need help to sign out of superuser.com

I am in the habit of properly logging off my online connections. Where can I do that here on superuser.com? To adhere to the quality standards of this site, I will not describe what I have already ...
's user avatar
2 votes
2 answers
107 views

Ban reinstated when I asked a new question after the existing one, but is not lifted by an upvote and +10 points in reputation?

I got banned without warning whatsoever who knows when (since Stack Exchange does not let you see the ban issuance date and time), and waited patiently until some days ago when it was lifted to ask a ...
  • 135
2 votes
3 answers
123 views

Electrostatic Discharge got deleted and reputation from the answers disappeared

A question about electrostatic discharge that I had answered was removed today, and with it I lost 592 reputation. The question is available via cache. I don't agree with the rationale for closing it ...
  • 4,330
2 votes
1 answer
96 views

Why can't I post on Super User?

I've looked at the other posts on this topic with no luck. I have a question that I'm trying to ask and answer myself. I typed it all up, but when I click Post Your Question and Answer it just reloads ...

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