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Questions tagged [support]

A request for assistance from community, moderators, or staff with one of the site's features

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37
votes
0answers
2k views

Help us clean up tags!

Tags on Super User are meant to categorize posts to help people with specific expertise or interests to quickly discover posts that are relevant to them. Over time we've collected quite a few ...
32
votes
3answers
1k views

Is there a <kbd> for the windows key?

I know we can use <kbd> to make keyboard short cuts like this ! For example, if I wanted to explain how to open the Run prompt on Windows, which is the Windows key and R, how would this be done? ...
31
votes
1answer
897 views

Why don't I get notications for favorited questions?

According to this question on Meta.StackOverflow: Changes to the question will now notify users who have favorited the question. Notifications include comments to the question, edits, new ...
30
votes
3answers
6k views

CSS for the new <kbd> style

The new <kbd> CSS is not loading for some users. So, for those who just can't wait, use your favorite CSS browser extension/feature to implement it yourself! kbd { -moz-border-radius:3px; ...
25
votes
2answers
300 views

I want to check a best answer for the post I did before as a guest at Stack Exchange

The other day, I posted a question as a guest at the site of Stack Exchange. Some users answered for me, and I wrote "Thank you". But I forgot to decide the best answer at that time. Now, I ...
24
votes
1answer
273 views

Strange audit result

In the Close Votes review queue, I got Graphics Card Adapter Is Facing Backwards as an audit question. The question had a colorful history: closed by a moderator as unclear, subsequently edited a ...
22
votes
2answers
521 views

Update the FAQ to disallow any product recommendation questions

Foreword added at +2/-1: To make this clear: As far as I can tell (and I quote a diamond moderator below), this is already official moderation policy on this site. I just want to have this added ...
21
votes
1answer
237 views

Why does the Community user mark questions as duplicates?

I recently came across this question which has been marked as a duplicate. What's strange is that this question has been marked as a duplicate by the Community user: How can Community mark a question ...
21
votes
3answers
521 views

Can we get rid of the company tags?

I don't think any of the following tags have questions that benefit them: microsoft, apple, acer, samsung, sony, asus, ... And thinking in the meta tag way, a question that's only about those tags ...
20
votes
4answers
343 views

Can we please standardize the Microsoft tags?

Tags for Microsoft products are currently a mess. Office: office, microsoft-office office-2007, office-2010, office-2010-beta, ms-office-2007, office-2008, microsoft-office-2010, office-2010, office-...
20
votes
6answers
719 views

Where in the world is my SuperUser t-shirt?

I filled in the form to receive my SuperUser t-shirt on April 8th, but I haven't received it yet. It's been more than a month. Is there any way to learn if it's on its way to Istanbul? EDIT: Today is ...
20
votes
1answer
287 views

How to Report Cyclic Flagging?

This question is flagged as a duplicate of this question. However, that 2nd question is also flagged as a duplicate of the first. How do I bring this to the proper individuals' attention?
20
votes
1answer
334 views

Super User Swag is still wanted

Looking through the sidebar, I found this old question about the Super User mug. I'm wondering if there's any update from the team about making swag available for purchase any time soon? Or what kind ...
19
votes
3answers
415 views

When is an answer eligible to be flagged as “not an answer”? What to do?

When I am flagging answers I read This was posted as an answer, but it does not answer the question. It should possibly be an edit, a comment, another question, or deleted altogether. This is very ...
19
votes
2answers
338 views

Oh noes… [pc] Trogdor? You there?

Hello citizens of the Super User Ville! As our website is all about these beloved personal computers, it appears to me that pc can be applied to almost any question. As so, I don't think that it is ...
19
votes
1answer
622 views

Reason for flags declined?

I had ~20 flags declined, and I do not know why. In addition, I posted to the "Ask a SU mod" chatroom why and did not hear back (hence me posting here). Why were these flags declined? EDIT: As a ...
19
votes
1answer
636 views

Banned Tag Proposal: Hackintosh

Due to the legal gray area that exists with regards to building or running Hackintosh machines we have always discouraged these question on SU since it would attract unnecessary attention to the site ...
19
votes
1answer
461 views

A site seems to be mirroring Super User

There is a question on Super User that seems to be copied at earthwithsun.com/questions/13942/paint-net-equivalent-for-linux If you scroll down to the bottom of earthwithsun.com you'll see another ...
19
votes
1answer
237 views

Could we have a less obvious review audit user?

I've noticed a good chunk of my edit approval review audits are by the same user (who I will not name ;p), with a .. suspicious amount of rep (999/1024). I realize that review audits are meant to ...
18
votes
1answer
197 views

Are the review post tests random?

I seem to have been getting a lot of "review tests" these past few weeks. I got one a few seconds ago and another one yesterday. Is this a random process and I've been unlucky or have I been singled ...
18
votes
4answers
617 views

Company tag necromancy: The zombie apocalypse!

Just when we thought we finally got rid of them all they appear to have been resurrected. adobe x 200 — about 100 software and service products, PDF, Flash, Flex, graphics and video editing, web ...
17
votes
1answer
532 views

How do comment @replies work?

In a comment under my questions somebody used first name only @Ivoxzy instead of using the users full name @Ivoxyz FFlipse Is the correct user going to informed about this message that was address ...
17
votes
8answers
631 views

Super User mid 2012 tag/question cleanup [closed]

During my course of reviewing, editing & general janitorial cleanup, I ran into a few tags that were pretty much useless. Since there's too much for me to take action up, I'm posting the list here....
17
votes
0answers
112 views

Lets turn the blinking off … on .. off.. on … PERMANTENTLY OFF

The blinking tag is used in 18 questions. Mostly about blinking LEDs, cursors and monitors which turn on and off. I suggest we permanently blink it out of existence.
17
votes
0answers
92 views

Why is superuser.com also served on port 8080?

I noticed this while Googling for "Notice removed Draw attention"; all of the superuser.com results have an explicit port in their URL. Indeed it works. http://superuser.com:8080/ http://meta....
16
votes
9answers
637 views

Why call It Super User?

Stack Overflow and Server Fault are both clearly for problems in their respective fields. As such, why is Super User to be called Super User? Is it because it too begins with an S? What were other ...
16
votes
4answers
369 views

How to choose a community?

There are some communities with intersecting subjects with superuser.com. For example I could ask this question about volume control in linux at unix community, or this about hotkeys at software ...
16
votes
1answer
402 views

What is the “flag weight” in my profile? [closed]

I have been recently seeing an expression under my profile picture which says: flag weight 250 What does it mean? What is it for?
16
votes
1answer
461 views

What happened to “quack quixote” ?

quack quixote is a moderator of SuperUser, and I realize that he's not been around quite a while. I checked his profile, and he was last seen on July 13th 2010 at 17:17. Does anyone (esp. the ...
16
votes
1answer
441 views

Idle moderator position

quack quixote has left Super User for good (here is the related post), and he still seems to have the moderator position (obviously idle). I think this position should be granted (by election) to an ...
16
votes
3answers
861 views

Old unanswered inactive questions with low views/votes

@IvoFlipse was looking for a query to find old unanswered inactive questions with low views/votes. Because those kind of questions clutter the site and keep the unanswered question ratio high, it is a ...
16
votes
2answers
333 views

Flagging posts that answer the question with something the OP has already dismissed

Note: This is a follow-up on Is “Y” really a valid answer to “I want X, and tried to do Y, but it doesn't work”? — because I don't think this is sufficiently answered, or at least doesn't seem too ...
16
votes
0answers
827 views

So you've submitted your blog post… Now what?

Congratulations to those of you that submitted your blog posts! If you had a positive overall score on your post you've been entered into the Windows 8 Contest Blog Tile drawing. But you may be ...
15
votes
1answer
654 views

Did I do such low-quality questions? Please review my ban

Now I want to ask about a connection problem and I find my account banned from asking questions. What did I do to get this? Were my questions out of scope? If so, why no one says which site is the ...
15
votes
1answer
237 views

Would this question about printing a webpage be on-topic on Super User?

I'm trying to print a Medium post: https://medium.com/@keeper6928/how-to-unit-test-machine-learning-code-57cf6fd81765 but no matter what I do, the code chunks get cropped. In the actual question, of ...
15
votes
1answer
181 views

Is anonymous & low rep vote information accessible?

Low rep and anonymous visitors who vote on posts see a message that their vote was recorded, but the information isn't visible anywhere. There is some reporting of this available to a limited number ...
15
votes
1answer
111 views

Why is the “noise or pointless” close option still enabled here?

So why do we still have "noise or pointless" as a close option on Meta Super User (and Meta Server Fault) and nowhere else? I've just noticed that the "not a real question" option is missing. They ...
15
votes
1answer
246 views

Can we block [bigasoft.com] from spamming our site?

I'm sure I've flagged at least five answers from spam users trying to promote bigasoft.com. They post nothing useful per se, but include links that look like tutorials, but in the end they always tell ...
13
votes
2answers
265 views

Possible false positive spam detection. Support and tips solicited

I have a question about my Super User post: My TV is not detected when I connect to my laptop through Thunderbolt/HDMI cable My original answer to this question was http://pastebin.com/WGJbmwhQ. I ...
13
votes
1answer
132 views

Can we get rid of the red “new” button beside blog?

I know it hasn't been up for long, but would there be a way to hide it? I figured once I visited the blog it would disappear, but it didn't. Could we make it one of the "popup at the top" things? ...
13
votes
2answers
122 views

Need help with “need help” questions

Plz help! I really need help with all those "need help" posts!1 (x86 36) It's really urgent. No, seriously. The words "need help" in a title are a good sign of low quality posts. In most cases, ...
13
votes
0answers
62 views

Why wasn't this question deleted automatically?

Here's the link: https://superuser.com/questions/614234/errorunable-to-acsess-jarfile As it's downvoted and old, it is supposed to be deleted automatically, but that doesn't happen. Looks like that'...
12
votes
1answer
1k views

Why does a design comparison question between win8 and win7 score 25 votes but get -1 votes with winxp and win7?

There is this interesting question Why are start-up times faster on Windows 8? and currently it has 25 votes. It focuses on win7 to win8 differences from performance point of view. I thought it would ...
12
votes
1answer
257 views

Announcement: New Functionality

I'll structure this as a question. You have probably seen closed questions that you thought should be reopened, but it didn't happen. You may have chalked it up to community decision. But if you ...
12
votes
2answers
164 views

What is the etiquette regarding asking a question again on another Stack Exchange site?

I've asked a question on SuperUser before I realised that Ask Different existed. I feel that my question would be better served on the the Ask Different Stack Exchange site. How should I go about ...
12
votes
1answer
159 views

How can a question be protected by Community? Why is the date format different there?

I don't understand the following screenshot I took a moment ago: How can Community, and not a named moderator, protect something? Why is the date and time format in the protected message ...
12
votes
1answer
71 views

Tag [general] is so meta

Trogdor? Please burninate the tag general. No explanation necessary...
12
votes
2answers
163 views

Retag request: torrent -> bittorrent

15 questions tagged 'torrent' on superuser 48 questions tagged 'bittorrent' on superuser (Only 'bittorrent' is used on SO and SF.)
11
votes
5answers
235 views

How to create image thumbnails?

When I upload images to SU it's usually to showcase some error message or some dialog box. However, most of the time, the uploaded images are just too big. Especially when I write answers with step-by-...
11
votes
5answers
236 views

New User limitations

How long does it take to NOT be considered a 'New User'. Is it reputation, day/hour based?