Questions tagged [support]

A request for assistance from community, moderators, or staff with one of the site's features

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3 votes
2 answers
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What can I do with old questions that I think should be closed?

Since I have started to use the review page, I have looked at many old questions. Some of them I believe should be closed (like What is the fastest BitTorrent client? for example). While I can cast ...
soandos's user avatar
  • 24.3k
3 votes
1 answer
88 views

Did the review process trick me?

I was reviewing First Posts and I got one that looked like a duplicate of another answer. Here's what it showed me after I failed: https://superuser.com/review/first-posts/492517 However, when I was ...
Engineer Toast's user avatar
3 votes
1 answer
74 views

How does rep carry over from Super User to Meta Super User?

I do not quite understand how this works. My Meta user here has 509 rep, and my main user has 513 rep. Why is there that difference? It would seem to me that, since I have not answered/asked any ...
BenjiWiebe's user avatar
  • 9,005
2 votes
1 answer
97 views

Why can't I post on Super User?

I've looked at the other posts on this topic with no luck. I have a question that I'm trying to ask and answer myself. I typed it all up, but when I click Post Your Question and Answer it just reloads ...
Michael Kolber's user avatar
2 votes
2 answers
70 views

need help to sign out of superuser.com

I am in the habit of properly logging off my online connections. Where can I do that here on superuser.com? To adhere to the quality standards of this site, I will not describe what I have already ...
user avatar
2 votes
1 answer
143 views

What makes a question "specific to corporate IT support"?

I encounter many problems every day where I work. Some of them I can't find the answer to, and eventually some of them get posted on Superuser by myself. Of course, I don't bother mentioning I'm ...
user avatar
2 votes
3 answers
127 views

Electrostatic Discharge got deleted and reputation from the answers disappeared

A question about electrostatic discharge that I had answered was removed today, and with it I lost 592 reputation. The question is available via cache. I don't agree with the rationale for closing it ...
Argonauts's user avatar
  • 4,440
1 vote
1 answer
112 views

rqna.net appears to mirror all SE content without credit

I can't remember where it is I'm supposed to report this, but since I frequent Superuser over most other SE sites, I figured I'd post it here: http://www.rqna.net/ appears to mirror content from most ...
user avatar
0 votes
1 answer
203 views

Please help reopen "What was scientifically shown to support productivity when structural organizing/accessing file and folders?"

Consensus: I agree with: "Workflow involving computers would be less SU and more Productivity" If that won't work I'll try CSTheory.SE and Skeptics.SE, if that won't work I'll complain at ...
Tamara Wijsman's user avatar
0 votes
1 answer
94 views

Question ban warning although I haven't yet asked anything

If I go to Ask Question on Super User I get this message displayed: Wait! Some of your past questions have not been well-received, and you're in danger of being blocked from asking any more. ...
SilverlightFox's user avatar
-3 votes
3 answers
206 views

How do you ignore a certain user on Super User?

So, I want to ignore questions for certain users from my Questions/Unanswered feed. How do I do that? The main reason for this kind of feature is that not everything that annoys me is against the ...
Zds's user avatar
  • 2,449
-5 votes
2 answers
185 views

How can i get reputation if i am not permitted to answer and participate in superuser network?

I have a problem with the Super User (and Stack Exchange) account limitation system. Currently I am not allowed to answer in any question. They say I need to reach 50 reputation points. The problem ...
P. Kod's user avatar
  • 53
35 votes
2 answers
3k views

Is there a <kbd> for the windows key?

I know we can use <kbd> to make keyboard short cuts like this ! For example, if I wanted to explain how to open the Run prompt on Windows, which is the Windows key and R, how would this be done? ...
Dave's user avatar
  • 25.4k
22 votes
1 answer
291 views

Why does the Community user mark questions as duplicates?

I recently came across this question which has been marked as a duplicate. What's strange is that this question has been marked as a duplicate by the Community user: How can Community mark a question ...
Donald Duck's user avatar
  • 2,531
17 votes
0 answers
844 views

So you've submitted your blog post... Now what?

Congratulations to those of you that submitted your blog posts! If you had a positive overall score on your post you've been entered into the Windows 8 Contest Blog Tile drawing. But you may be ...
James Mertz's user avatar
  • 26.3k
15 votes
1 answer
265 views

Can we block [bigasoft.com] from spamming our site?

I'm sure I've flagged at least five answers from spam users trying to promote bigasoft.com. They post nothing useful per se, but include links that look like tutorials, but in the end they always tell ...
slhck's user avatar
  • 227k
14 votes
2 answers
132 views

Need help with "need help" questions

Plz help! I really need help with all those "need help" posts!1 (x86 36) It's really urgent. No, seriously. The words "need help" in a title are a good sign of low quality posts. In most cases, ...
slhck's user avatar
  • 227k
13 votes
1 answer
268 views

Announcement: New Functionality

I'll structure this as a question. You have probably seen closed questions that you thought should be reopened, but it didn't happen. You may have chalked it up to community decision. But if you ...
fixer1234's user avatar
  • 27.4k
11 votes
4 answers
463 views

Are smartphone questions permitted on Super User?

The Super User FAQ states that superuser.com is for asking questions related to computer hardware and software. Is asking iPhone or android questions allowed? EDIT: Maybe the real question is: do we ...
user avatar
11 votes
5 answers
260 views

How to create image thumbnails?

When I upload images to SU it's usually to showcase some error message or some dialog box. However, most of the time, the uploaded images are just too big. Especially when I write answers with step-by-...
Samir's user avatar
  • 20.8k
10 votes
2 answers
93 views

How to deal with spam+answer?

We have spammers on the site. Normally, you vote them down + flag: spam. However, if the spammer also self-answers their own post with an answer (that is also spam btw), what do we do to the answer? ...
LPChip's user avatar
  • 60.8k
10 votes
1 answer
280 views

Can we or can we not discuss DRM removal?

I wanted to ask a question about removing DRM from content I own, so I researched the issue here on Meta. I came across Is discussion of techniques for removing DRM permitted? which seems to have a ...
user2752467's user avatar
10 votes
3 answers
394 views

This is an OpenID we haven't seen before

My account works pretty well on the other three sites. But when I log on to Super User, I get: This is an OpenID we haven't seen before: [openid] What gives?
John Smithers's user avatar
10 votes
1 answer
132 views

Tag rename request: [excel] -> [microsoft-excel] & [powerpoint] -> [microsoft-powerpoint]

This question has been superseded by Can we please standardize the Microsoft tags?. At the time of writing this, there are 722 questions tagged as excel & 161 questions tagged as powerpoint I ...
Sathyajith Bhat's user avatar
  • 61.8k
9 votes
1 answer
75 views

How is a question defined as “Too Localised”?

This question covers an earlier deleted meta question regarding configurations in a more general way. The official reason for closing a question as "Too Localised" is: This question is unlikely to ...
Tamara Wijsman's user avatar
9 votes
3 answers
197 views

What’s up with the volume tag? [closed]

The volume tag is a mixup of partitioning questions and audio questions. Could someone sort it out? (FYI it's the same mistake done by Polish Windows translators: translating "volume manager" like it ...
kinokijuf's user avatar
  • 8,254
9 votes
1 answer
105 views

Stewardship of the byobu tag

A friend of mine writes Byobu and prefers to use stackexchanges rather than the Launchpad Answers feature. However there are 77 questions worth of decent content there. He'd like to move over to using ...
Jorge Castro's user avatar
  • 1,122
9 votes
4 answers
326 views

Does bounty apply to a CW question?

On this question the OP opened a bounty, however the question is Community Wiki. Should bounty's still apply to these questions? Edit To clarify I am trying to determine if the bounty will actually ...
BinaryMisfit's user avatar
  • 20.7k
8 votes
1 answer
233 views

"Answer your own question"? Surely you jest! What next, "fix my own plumbing"?

I went to post a question on installing Windows 8 on my ARM-based tablet, only to find myself confronted by this presumptuous checkbox: If I knew the answer, I wouldn't be asking! What reason is ...
Shog9's user avatar
  • 522
8 votes
1 answer
204 views

When I flag a post, where does it get sent?

I'm a little confused as to what happens to a post when I flag it. Recently I flagged a question as "low quality". It was declined, and the reason that was given was that "flags should only be used to ...
user avatar
8 votes
1 answer
191 views

Really cool spambot behaviour

We have a series of spambot questions https://apple.stackexchange.com/questions/42353/automate-mac-app-store-installs-upgrades legit question off apple.se https://superuser.com/questions/435721/...
Journeyman Geek's user avatar
  • 129k
8 votes
2 answers
105 views

Where do I see my rejected suggested edits?

According to my suggested-edit stats, I have had one suggestion rejected. Where can I see that rejected edit? I looked in my user "Activity" tab and didn't see it. I can filter by "suggestions" but ...
ale's user avatar
  • 3,380
8 votes
2 answers
1k views

How do I turn off the pop-ups that appear everytime I mouse-over a tag?

Title says it all, I find it incredibly distracting and it's frequently difficult to get them to go away once they've appeared. Doubt if it's relevant, but I'm using Firefox on Windows.
martineau's user avatar
  • 4,477
8 votes
1 answer
74 views

User was removed and I get negative points?

I have this in my reputation tab within my account. Why have I been penalized for a user being removed? Is this justified? To me, the reputation shouldn't be affected.
Dave's user avatar
  • 25.4k
8 votes
1 answer
108 views

Best ways to get questions re-looked at?

I recently looked at the questions I had asked earlier and found that they were worded improperly. So I reworded them the best I could. However I have found that when I reword a question (to improve ...
Griffin's user avatar
  • 1,042
8 votes
3 answers
164 views

Is this "Chat with an expert" a new items on SE sites?

I have noticed just today that there is a banner that will pop up now and again when I am on SU. . Is this something new?
Carl B's user avatar
  • 6,670
8 votes
1 answer
432 views

I'm losing my hope for my Superuser t-shirt

Possible Duplicate: Where in the world is my SuperUser t-shirt? My hope for getting my Superuser t-shirt began with the form I filled on April 8th, 2010. Then on May 11th, I asked this question. ...
Mehper C. Palavuzlar's user avatar
8 votes
1 answer
101 views

Do I get email notifications for favorited questions? [duplicate]

I would like to track questions which I don't have anything to contribute to.
Orion751's user avatar
  • 334
8 votes
1 answer
116 views

Why is a question on Inkjet refill Off Topic for Superuser?

How do I refill a CD887A inkjet cartridge? My question is on Inkjet Printers and how to refill them with ink(a very common operation). The Wikipedia definition of Computer Hardware includes printers....
user avatar
7 votes
0 answers
61 views

Oops, I think I managed to dispute my own flag!

So, funny story: I was reviewing Late Answers earlier this week, and came across this one: It looked more like a comment than an answer, but I wanted to see the other answer referenced here just to ...
Excellll's user avatar
  • 12.7k
7 votes
0 answers
72 views

Bypassing new user restrictions?

Look at revision 4 of this question. How was the user (with only 1 rep) able to insert images? (He claims a mod has granted him image posting privileges.) Looks like he copied over the stack.imgur....
Karan's user avatar
  • 56.4k
7 votes
2 answers
252 views

How long does a ban from editing after too many rejected edits last?

I did some edits to remove noise (e.g. https://superuser.com/review/suggested-edits/541897) in the "spirit" of askubuntu.com (where such an edit would be approved with 95 % probability in my ...
Kalle Richter's user avatar
7 votes
2 answers
244 views

Please allow me to ask questions again, after a year of being blocked

I added a bounty to a question, lost 50 reputation points and found out I was no longer able to add comments under the question I placed a bounty on. Because of that I was not able to reply in ...
ElektroStudios's user avatar
7 votes
1 answer
229 views

Powershell and Batch syntax highlighting not working logically

Syntax highlighting for both Powershell and Batch works if specified manually in an HTML comment, but not via a code block: Doesn't Work: (code block) ```bat ```powershell Works: (HTML comment) &...
JW0914's user avatar
  • 7,704
7 votes
1 answer
58 views

What kind of syntax is used to specify a button?

I see people use it but I do not see it listed in the markdown help nor in the toolbar. Looks like this:
Belmin Fernandez's user avatar
7 votes
0 answers
40 views

How to search for duplicates efficiently?

In my experience the search box in Close as duplicate dialog is almost useless. For example we have a canonical malware removal question. Its score is 454 as I'm writing this. It has over a dozen ...
gronostaj's user avatar
  • 56.8k
7 votes
2 answers
5k views

How do I remove an open ID?

I tried to move my OpenID from Google to Google Apps and, probably as a result of not following the instructions carefully enough, I now have a primary OpenID which points to my Google Apps account ...
Richard's user avatar
  • 6,068
7 votes
2 answers
137 views

Cannot ask question with Korean in it?

I tried to ask a question about Korean fonts and copied some text directly into the question box. The following image appeared, though I moved the red box beneath the question to make the aspect ratio ...
AlainD's user avatar
  • 4,657
7 votes
1 answer
59 views

Accepted answer is at the bottom, is that a bug?

On the Super User question Any command line tool checking windows domain password?, I noticed that the accepted answer was listed at the bottom. Is that a bug?
sudias's user avatar
  • 105
6 votes
1 answer
105 views

Is SU (or any other Stack Exchange site) an only English-speaking community?

Passed this question on SU Comment autoriser toutes les application du windows store ainsi que le windows store a passer le fire-wall and this question came to my head. Is SU (and SE by extension) ...
Doktoro Reichard's user avatar