Questions tagged [support]

A request for assistance from community, moderators, or staff with one of the site's features

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How long does a ban from editing after too many rejected edits last?

I did some edits to remove noise (e.g. https://superuser.com/review/suggested-edits/541897) in the "spirit" of askubuntu.com (where such an edit would be approved with 95 % probability in my ...
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how to check my questions that have not been answered?

Hi all, is there anyway we can check the questions that we make that we have not marked any answers? (like a filter) Which section should these questions be at?
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1answer
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Sudden influx of Korean spam

Has someone been fiddling with the filters? 10 or so Korean spam posts on Super User within the past few minutes. Can we get this banned?
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1answer
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Posting question & answer, why must I wait two days to accept it?

When posting a question and an answer together (like explained here) why must I wait two days to accept the answer? If I have understood correctly, the Q&A-together format is meant to provide ...
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SO user new to SU starting with 101 reputation?

Out of curiosity - how can a user start out with a rep of 101 on SU? I'm looking at the profile of Merlin and even though he has no activity visible to me (no votes anyhow), he seems to have started ...
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Same question, different program?

I had a problem that I wanted to solve regarding the program Numbers (macOS's spreadsheet program, analogous to Excel). I found a question that is the exact issue I'm having, but the answer is ...
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Where to ask GMail questions?

After reading the FAQ, I do understand that GMail questions are not welcome. Is there any other SO site to ask these questions? I've searched through the list and it seems that none is suitable.
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Software recommendations - what software can do this

Is all types of software recommendation questions off topic; I appreciate it's probably not a 100% fixed rule and that some questions need to be taken as is, but, if the questions was: "What software ...
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1answer
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Why does the Chat show so much reputation?

I wish that I had 5.9k rep, but I dont, not even combined... (and the badge count only has my superuser badges, not even meta). What does the 5.9k mean?
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When is a question on SU ontopic?

Recently I've posted my first question on SU, which was closed for being offtopic. Now, when I wrote the question, the entrybox warned me that the title might be offtopic, so I'm very aware of that. ...
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Terminal Tips and Tricks for Mac OS X is missing

I have bookmarked, a couple of weeks ago, a top voted question having title Terminal Tips and Tricks For Mac OS X and question id 52483. Why was it deleted?
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Can someone explain how I got +2 rep points for editing this question

Can someone explain how I got +2 rep points for editing this question: Excel Document Size is at 0KB, can't be opened This is someone else's question. I did not post an answer to the ...
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1answer
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Did the default font of question titles change recently?

I may be wrong but I think the font face of Super User question titles has changed or become bold recently. Am I right or is Firefox playing games on me?
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How do you get the Announcer Badge?

The Announcer badge says: Shared a link to a question that was visited by 50 unique IP addresses in 2 days But how do they know who posted the link? If I post a Superuser link to reddit.com how ...
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I don't understand the reputation limit

I love SuperUser.com and I am on it all the time, I do not do it for the reputation but it is a very nice bonus for helping people, that being said - it confuses the heck out of me! I understand that ...
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minus on down-vote or flagging

I just saw a post, where there were one answer, the answer said something like: "I also need blahblah, can you share project I need please". I down-voted and flagged it as not an answer this seemed ...
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How can I quote a numbered list in markdown?

I came across a question asking for comment on a list of items. The question was something like this: Are the following statements true? The sky is blue The earth is round Aliens built ...
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5k views

How do I remove an open ID?

I tried to move my OpenID from Google to Google Apps and, probably as a result of not following the instructions carefully enough, I now have a primary OpenID which points to my Google Apps account ...
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1answer
67 views

A "not relevant" flag on a comment suggesting a question improvement where the improvement was rolled into the question was declined. Why?

First off, though my search-fu is strong, I haven't been able to discern if declined flag queries belong on child metas or the main meta. I'm trying here first. I just had a "not relevant" flag ...
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1answer
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Audit failed for wanting to recommend deletion to an answer that reads like a joke solution

So doing some review queue stuff a few minutes ago and I came across this item. The original question is about remotely shutting down a PC that has no apparent RDP connectivity. The answer I wanted to ...
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1answer
101 views

Best ways to get questions re-looked at?

I recently looked at the questions I had asked earlier and found that they were worded improperly. So I reworded them the best I could. However I have found that when I reword a question (to improve ...
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Why was a question about SoundCloud moved to Web Applications?

Why was a question asking if there was a stand-alone player for SoundCloud moved to Web Applications? The question has nothing to do with web applications; it's asking about if desktop software ...
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1answer
104 views

How do I protect a question?

Today I got to 15,000 reputation. Neat-o, I got a little notification that I could now protect questions! Now, let's try this! Go to any question, click the "Protect" link. … but … Where is the ...
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1answer
141 views

Old User accounts deleted?

I registered on superuser.com and posted a couple of answers under the account: https://superuser.com/users/8954/lazlow However, today I visited the site again - having not logged in for a few months ...
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1answer
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How to get actual image to post?

I have a question about my Super User post: How to get rid of white edges When I first posted this question, the appended image didn't show up. Instead, there was just the word "graphics," ...
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1answer
57 views

Accepted answer is at the bottom, is that a bug?

On the Super User question Any command line tool checking windows domain password?, I noticed that the accepted answer was listed at the bottom. Is that a bug?
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1answer
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Zero Question Tags (Zombie Tags)

All right, this is a little bit embarrassing. What happens when a tag has zero questions? I always thought that by removing questions from a tag, the tag will get purged. But, I was unsure about how ...
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The new help page - do we have link shortcuts?

I'm currently coming to grips with the new help pages that replace the FAQ. I used to be able to reference the faq with [faq] - are there similar shortcuts for sections of the new help page?
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Reopen question 439470: "What is the difference between Windows 8 Pro and Windows RT?"

What is the difference between Windows 8 and Windows RT? How is this question not constructive? I mean, I don't see how this would be a subjective question, let alone "bad subjective"! This ...
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1answer
61 views

Why was my request for merging split answers declined?

This is with reference to the following question: Adding 'Licenced To' name to pdf file at time of download At present it has two separate answers posted by the same user. The first one ...
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2answers
73 views

What is the [what-is] tag for?

what-is seems like the very definition of a meta tag. Should we whack it?
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1answer
66 views

Can moderators move and change comments?

In this question What is a good password manager that works well with Chrome? somebody (I don't remember the name) answered my question. I responded with a comment. Now I see that answer and my ...
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1answer
35 views

How are the referrals tracked for the Announcer badge?

I'm looking down the badges list and see the Announcer badge: And so what I was wondering was how tracking/obtaining this badge is possible. Is there some kind of referral link somewhere that I don't ...
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1answer
228 views

How to change password for my Superuser/StackExchange account?

I want to change the password for my Superuser/StackExchange account. Its been 3 years since i changed it -- I know, Unhealthy! But for the life of me, i can't seem to find the option on "Profile", "...
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1answer
183 views

Banned for 3 days because of wiki tags - explain please

As I have access to moderator tools, I have tried today, as I do for several years now, to access the "review" section of the moderator tools to which I have access because of my reputation. To my ...
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1answer
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how do I view revisions to a question?

how do I view revisions to a question (presumably including tag changes)? do I need a certain rep amount, if so how much?
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1answer
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What kind of syntax is used to specify a button?

I see people use it but I do not see it listed in the markdown help nor in the toolbar. Looks like this:
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1answer
55 views

Timeline broken

Trying to view the timeline for Thunderbird 3 "Reply to all", also replies to myself using the URI https://superuser.com/posts/120241/timeline fails with Oops! Something Bad Happened!. This ...
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1answer
167 views

What the heck is this invisible question and and answer post?

I honestly don’t know how I got to this thread to even link to it, but what the heck is this about? I also cross-posted this on Meta Stack Exchange because of the sheer oddness of it all and it seems ...
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1answer
55 views

Is SuperUser Not the Right Place for Visio Questions?

I noticed in checking SuperUser that lots of Visio questions were popular and had multiple answers between 2009 and 2011. However, a quick scan shows that Visio questions asked after 2014 have rarely ...
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1answer
92 views

Split off [split]

The tag split is used for lots of things and not used consistently for anything. It has been planned to make it go since 2014. Can we burn it now?
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1answer
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My plea to re-open or migrate the question regarding contacts management

I asked this question: How do I manage contacts from multple accounts (twitter, facebook, gmail, etc,.)? which was then close as 'Off-Topic': Questions on Super User are expected to relate to ...
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1answer
85 views

Burnination and Synonyms Part III (hopefully the last one)

For burnination: sell simple solidworks (rare misspelling) student stuck (worthless as used now) superuser subjective support system (burned, but replaced with system.exe for those who need it) ...
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1answer
34 views

Are questions about Smart TVs on-topic?

I want to ask about audio codec support of a (fairly recent) smart TV. However - this is somewhere between a "computer" and a plain-consumer-electronic device - even if it might actually be ...
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1answer
84 views

Community user voting

Under what circumstances does the community user upvote answers? As a side note, why does it not have the civic duty badge?
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96 views

Please burninate multiple tag

multiple does no good and brings in multiple! problems. Please burninate it.
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1answer
56 views

Chat doesn't think I am logged in

I have used chat in the past but now it prompts me to login, but I am already logged in (via Google). If I run the help page tests every single one passes. Current PC is an Acer laptop running ...
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How to search for duplicates efficiently?

In my experience the search box in Close as duplicate dialog is almost useless. For example we have a canonical malware removal question. Its score is 454 as I'm writing this. It has over a dozen ...
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Where to post my question about AWS use

I posted a question Amazon Mechanical Turk Command Line Tools - A JNI error has occurred on SuperUser based on this StackExchange Meta question Best Stack Exchange site for asking about Amazon AWS ...
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90 views

Why is the top bar on Super User smaller than on other sites?

According to this post, the top bar's height has been changed to 50px on all Stack Exchange sites in order to have the same height on Stack Overflow and on other sites. However, on Super User, the top ...

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