I'm trying to ask a question about protocols for converting between user authentication types on an SMTP server, but whatever I do my questions keep being closed because various mods consider a protocol a "product or service".

How do I word my question so that it won't keep getting closed?

My overarching issue is that I need to take an IOT device that sends out an SSL encrypted SMTP packet, and allow it to speak to a to a server that's expecting a social media based authentication like a Google or Facebook login. Which means that some kind of translation needs to be made.

It looks like the mods are anticipating that people will answer by recommending me new service provider, rather than a protocol.

How can I get a question to stick when it keeps being closed based on what people might answer, not on what I'm actually asking?