Is the following question on- or off-topic for Super User: https://superuser.com/questions/123357/service-tag-urls I choose to interpret the FAQ liberally, and the question as I see it **does** relate to computer hardware and software: it's asking about computer manufacturer support resources. When I have a problem with my computer hardware, that's the first place I go *then* Super User. (Well actually - we go to Google first!) @Josh K, in his comments at the question above, quotes the FAQ and points to other [meta][1] [questions][2] that seem to be talking about *web applications*. I don't think that's the case here. So: **Is it fair to ask a question at Super User about how to most efficiently access support resources (e.g. drivers, BIOS updates, tools, manuals) from a computer manufacturer's web site?** Many super users are de-facto support personnel for family and friends. Wouldn't it be handy to have shortcuts to computer manufacturer resources for specific service tags? We're on a slippery slope if any question about a web site is a target for closure. I think the >3000 community ought to be more liberal in interpretation of the FAQ when a question clearly has some on-topic content and merit. The FAQ is *necessarily* terse and therefore vague because nobody wants it to be a 500+ page document with law-like precision. I don't believe the FAQ is terse to justify strict interpretation. *p.s. I'd have counted myself in that >3000 community but my rep got nerfed after the recent recalc. :-(* [1]: http://meta.stackexchange.com/questions/43639/off-topic-questions-on-super-user-some-give-and-take-closed [2]: http://meta.stackexchange.com/questions/39615/superuser-website-applications-policy