<p>See my answer at</p>

<p><a href="http://meta.stackexchange.com/questions/3966/is-it-okay-to-use-stack-overflow-as-the-support-forum-for-a-product-or-project/13282#13282">http://meta.stackexchange.com/questions/3966/is-it-okay-to-use-stack-overflow-as-the-support-forum-for-a-product-or-project/13282#13282</a></p>

<blockquote>
  <p>One way is as you saw with Subsonic -- where they simply provide a single link to Stack Overflow among other links of places people can go to discuss Subsonic. I think that's an OK nudge and if you want to seed it with questions yourself, that's fine too.</p>
</blockquote>

<p>So I think the community team will be pinging the Synergy folks to ensure they have <em>multiple</em> links of places people can go for support.</p>