<p>Is the following question on- or off-topic for Super User:</p>

<p><a href="http://superuser.com/questions/123357/service-tag-urls">http://superuser.com/questions/123357/service-tag-urls</a></p>

<p>I choose to interpret the FAQ liberally, and the question as I see it <strong>does</strong> relate to computer hardware and software: it's asking about computer manufacturer support resources.  When I have a problem with my computer hardware, that's the first place I go <em>then</em> Super User.  (Well actually - we go to Google first!)</p>

<p>@Josh K, in his comments at the question above, quotes the FAQ and points to other <a href="http://meta.stackexchange.com/questions/43639/off-topic-questions-on-super-user-some-give-and-take-closed">meta</a> <a href="http://meta.stackexchange.com/questions/39615/superuser-website-applications-policy">questions</a> that seem to be talking about <em>web applications</em>.  I don't think that's the case here.  So:</p>

<p><strong>Is it fair to ask a question at Super User about how to most efficiently access support resources (e.g. drivers, BIOS updates, tools, manuals) from a computer manufacturer's web site?</strong>  Many super users are de-facto support personnel for family and friends.  Wouldn't it be handy to have shortcuts to computer manufacturer resources for specific service tags?</p>

<p>We're on a slippery slope if any question about a web site is a target for closure.  I think the >3000 community ought to be more liberal in interpretation of the FAQ when a question clearly has some on-topic content and merit.  The FAQ is <em>necessarily</em> terse and therefore vague because nobody wants it to be a 500+ page document with law-like precision.  I don't believe the FAQ is terse to justify strict interpretation.</p>

<p><em>p.s. I'd have counted myself in that >3000 community but my rep got nerfed after the recent recalc. :-(</em></p>