As Jeff mentioned, I contacted the Synergy team about this.

> Synergy Team,
> 
> My name is Rebecca Chernoff and I'm a Community Manager with Stack Exchange, the company behind Super User.  It has come to our attention that there is some confusion with Synergy users on the Super User website.  
> 
> Based on the Syngery support page, users are asking questions on Super User, unaware that the site is not specifically geared towards Synergy.  One example of this is at http://superuser.com/questions/264977/cant-get-round-robin-effect-to-work-like-i-use-to-have.
> 
> The support page lists us as the primary means of support for your users, but does not make it clear that Super User is not a dedicated, official means of support.  Using a Stack Exchange site as an official supprt forum for a product or project is backwards in our eyes.  It doesn't allow the community to organically evolve on our site.  We would much prefer to be equally listed with several other options.  
> 
> In addition to clarifying the role of Super User, might I kindly suggest removing the bits about "first option", "last option" and simply listing us amongst your mailing list, irc channel, and support ticket system options?  I believe this will result in a better experience for users on both sites.
> 
> Thanks,
> 
> Rebecca Chernoff  
> Community Manager  
> Stack Exchange