It's vital that users are treated fairly and respectfully throughout the process. As I've written in this Meta Stack Exchange postthis Meta Stack Exchange post, civility is expected of all users, whether beginner or veteran. It's my goal as moderator to be a role model and set an example of how we as a community should communicate to users, especially to newcomers who may not understand how the system works.
replaced http://meta.stackexchange.com/ with https://meta.stackexchange.com/