I do realize that I will have to handle things that are not my strong point, but I think that I will be able to find a good solution, even if it is a temporary calm to the storm until I can discuss with other moderators.
I know how to put out fires
I would reject the flag with my reasoning, and if the flags continue from said user I would attempt to engage them in discussion on the issue in chat by superpinging them into chat where others (probably moderators) could also help the user understand what is going on and why there flags are being rejected. another possibility is a Meta post where the community can ring in on the situation, after all this is a community built by it's members and moderators are really just Exception Handlers for things that can't be resolved by the community through communication and understanding.
Question #1
- Super User's broad scope overlaps with several other Stack Exchange sites, including but not limited to Ask Different, Ubuntu, Server Fault, Unix & Linux, Software Recs, and others. How do you intend to handle issues of scope overlap? How would you handle a flag suggesting that a question about OS X be migrated to Apple.SE, or a question about bash migrated to U&L?
I think this is a pretty easy question, mostly because there isn't an edge case specified where the decision would be hard.
If the post has low views and no answers and it fits the target site more clearly than Superuser than I would probably shoot it straight.
If the post doesn't fit the target site, then it would stay (unless there is something wrong with it where it shouldn't stay here either)
If the question has answers and it becomes hard to tell whether or not it should be migrated because it is equally on-topic here and there, then I would let it stay (depending on whether or not the answers are truly answering the question, in which case the question should be migrated to where it will receive good answers)
If the question is borderline on-topic here and on-topic on target site, migrate away.
Depending on what the question is asking it may be a better fit for Superuser but not being given a specific instance makes it hard to throw answers out there.
How would you handle a flag suggesting that a question about OS X be migrated to Apple.SE, or a question about bash migrated to U&L?
A Question about OS X doesn't need to be migrated just because it is on topic on Apple.SE , if it fits here and stays on-topic than I would leave it alone unless the OP asked me to migrate the question, then I would only migrate if it were on-topic on the target site.
Question #4
- A diamond will be attached to everything you say and have said in the past, including questions, answers and comments. Everything you will do will be seen under a different light. How do you feel about that?
I know that having that diamond will add extra weight to my responses to users questions or even my own questions, but I don't think that I would do anything to disgrace the Superuser community or give it a bad name, I think that everything that I have said was polite and helpful.
I don't think there needs to be a change in the way that I carry myself via questions, answers, comments and chat.
I do feel that I may need to be a little more cautious about typing things out before reading the question a second or third time, but everyone has those kinds of days.
Question #6
- How would you deal with a user who produced a steady stream of valuable answers, but tends to generate a large number of arguments/flags from comments?
More Answers to come, for now back to workFollow them
No, seriously though I would try to gently nudge the user to not do the things that are generating the flags, the arguments may be something that require warning messages, a "cool down" period, or just a friendly comment on whatever it is that is causing the issue whether it be a comment itself, a question, an answer, whatever.
The big thing is that every situation and individual is different and will require different means of intervention to calm the issue to where the individual is in a state where they will respond well to advice(correction, whatever you want to call it)
We are all here to Learn (or make big rep and look good doing it, you people know who you are) and no one can do that if people are upset with each other, calming the situation and understanding is what needs to happen sometimes, and other times a "Time Out" is needed.
Trolls will be pushed in front of oncoming trains.
Question #10
- What is your current approach, overall, to handling new users when they come into the site and appear not to understand our rules/customs/guidelines? If you became a diamond moderator, how would that approach change, if at all? For the purposes of this question, you may assume that the new user is not posting something worthy of the "Spam" or "Offensive" flags; that would make the question too easy to answer ;) Instead, just imagine that the new user has posted an answer with quality problems, or asked a question in an "Answer" post, or asked a question that has been asked many times before and is widely duplicated -- something along those lines. Pick an example and explain how you deal with it.
New users are the people that will keep this site alive so I take this kind of thing very seriously and hope to make learners and avid users out of every new user that I come across.
Each of these situations has occurred in the past I am sure, so there are probably many meta posts for these circumstances with which in addition to a brief explanation can help guide a user to understanding why we do things the way that we do on Superuser (and StackExchange).
Earlier today brand new user posted a good answer that lacked meat, it only carried a link with it, it was sitting at -2 vote count. normally I don't like to change other peoples answers because that isn't how we do it on SO or CR, but I was able to find a SU.Meta post that says it is allowed here, so I went to the link and grabbed the information that the user wanted the OP to see and added it to the answer in a nice logical fashion, this showed the user what we are looking for in an answer and also gave them some Rep in the process so that they aren't a 1 Rep User anymore. Things like this help people feel good about them selves and help the community grow.