Regarding this question:
I like to see more answers on virus problems because I believe that virus can break up on 5-10 categories with very specific steps that if some one follow its can solve the problem.
One generic answer with our specific steps is not solving the problem.
In the generic answer the solution was to use other programs to solve it (there is also a video that give very good advices for one category of virus, for some other category its only give some head lines)