I can't find an answer to this and have searched through the matches that I could find with no avail.
I have a user that needs my help but the comments have become a storm. I would like to move this to chat until we get the problem resolved.. then post a solution back to the original post.
I can't for the life of me figure out how to do this. I have gotten the automated "move this to chat" message in the past but I don't want it to get to that. When I look at existing posts, it says I can start a generic stack exchange chat but the user has to have at least N points (where my user has but 1).
Can anyone either help or simply tell me that I am SOL?