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I agree with Jeff Atwood his post, and we should only allow very specific cases that have rich detail and went through all the questions relevant to his problem.

One word of caution: creating the canonical "perfect" mega-answer is very very hard. So don't even entertain the idea that you can create a single question and answer that covers all scenarios.

While a mega-answer is very hard, it's always nice to have a nice overview or approach to follow.

A specific scenario isn't always answered with a specific answer, for a video game the video card or it's driver is more likely to be the problem but it could also be the hard drive, system memory, ...

My answer does indeed not apply to any freeze case; as it might be a part of Firefox freezing, a freeze during the boot phase, and so on. But it does apply to a lot of soft and hard freeze in a general way when you are in the desktop phase...

But as we're discussing in the chat right now, as @IvoFilpse stated it is probably handy to split of parts of those resources into their own answers and create more detailed tutorials that can be linked to.


Some resources for the FAQ question(s) and answer(s):

  • Dumping the freeze:

    • Hard Freeze: CrashOnCtrlScroll, to initiate a manual crash dump.

    • Soft Freeze: ProcDump (former ADPlus), to initiate a dump of a hanging process.

  • Troubleshooting the dumps:

  • Troubleshooting the computer:

  • Other reasons:

    • Insufficient/problematic PSU, replace it by a more powerful one.
    • Corruption or faulty system drivers beyond a level that you could fix, a reinstall is required.
    • Faulty hardware, try to replace individual components with spare parts to see if it has an effect.
    • Still have issues? You're asking too much of your system, give it a rest and upgrade... :-)
Tamara Wijsman
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