Why was this question considered off-topic?
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My question is about computer software. It seems to be exactly on topic.
Here are other questions:
Where can I find information for learning to use Cisco IOS?
Learning the basics of Linux/Unix
http://superuser.com/questions/172679/learning-to-debug-network-problems
All of which are still open and have answers. As far the tag question - CRM is a tag and Deltek is a CRM platform. So what reason is there to close mine, especially when I showed more research then any of the above questions.