You might find these useful:
How do I ask a question that may require recommending software?
How do I recommend software in my answers?
In situations like you describe above, the solutions are not bad in that they do attempt to answer the question. However their quality is dismal. Whenever I com across situations like this I do the following:
Add a comment stating that they should conform to the quailty and suggestions found in the appropriate post above.
(If I have the time) edit the post to match the suggested quality in the above posts.
The reason for doing #2 is that some (maybe even most) users don't know how to really give a suggestion for software without simple doing a link only answer. Showing them by example, I've found to be the best way. Hopefully they see the edit and learn.
