If this isn't a question about computer software (support for it) then I give up!

No, it wasn't about software/computer support.

I suggest you read the FAQ:

[SuperUser is about ... ] and it is not about ...

* websites or web services like Facebook, Twitter, and WordPress

The question was clearly about a website, there for off-topic, there for closed.

If this isn't a question about computer software (support for it) then I give up!

No, it wasn't about software/computer support.

I suggest you read the FAQ:

[SuperUser is about ... ] and it is not about ...

* websites or web services like Facebook, Twitter, and WordPress

The question was clearly about a website, there for off-topic, there for closed.