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See my answer at

Is it okay to use Stack Overflow as the support forum for a product or project?

One way is as you saw with Subsonic -- where they simply provide a single link to Stack Overflow among other links of places people can go to discuss Subsonic. I think that's an OK nudge and if you want to seed it with questions yourself, that's fine too.

So I think the community team will be pinging the Synergy folks to ensure they have multiple links of places people can go for support.

See my answer at

Is it okay to use Stack Overflow as the support forum for a product or project?

One way is as you saw with Subsonic -- where they simply provide a single link to Stack Overflow among other links of places people can go to discuss Subsonic. I think that's an OK nudge and if you want to seed it with questions yourself, that's fine too.

So I think the community team will be pinging the Synergy folks to ensure they have multiple links of places people can go for support.

See my answer at

Is it okay to use Stack Overflow as the support forum for a product or project?

 

One way is as you saw with Subsonic -- where they simply provide a single link to Stack Overflow among other links of places people can go to discuss Subsonic. I think that's an OK nudge and if you want to seed it with questions yourself, that's fine too.

So I think the community team will be pinging the Synergy folks to ensure they have multiple links of places people can go for support.

See my answer at

Is it okay to use Stack Overflow as the support forum for a product or project?

 

One way is as you saw with Subsonic -- where they simply provide a single link to Stack Overflow among other links of places people can go to discuss Subsonic. I think that's an OK nudge and if you want to seed it with questions yourself, that's fine too.

So I think the community team will be pinging the Synergy folks to ensure they have multiple links of places people can go for support.

See my answer at

http://meta.stackoverflow.com/questions/3966/is-it-okay-to-use-stack-overflow-as-the-support-forum-for-a-product-or-project/13282#13282

 

One way is as you saw with Subsonic -- where they simply provide a single link to Stack Overflow among other links of places people can go to discuss Subsonic. I think that's an OK nudge and if you want to seed it with questions yourself, that's fine too.

So I think the community team will be pinging the Synergy folks to ensure they have multiple links of places people can go for support.

See my answer at

Is it okay to use Stack Overflow as the support forum for a product or project?

 

One way is as you saw with Subsonic -- where they simply provide a single link to Stack Overflow among other links of places people can go to discuss Subsonic. I think that's an OK nudge and if you want to seed it with questions yourself, that's fine too.

So I think the community team will be pinging the Synergy folks to ensure they have multiple links of places people can go for support.